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Heritage Mazda Catonsville

Baltimore, MD

4.5
747 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 747 reviews

April 23, 2023

Heritage Mazda Catonsville was a very friendly and hassle free experience. We also got a great deal More

by David.bugenhagen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omid Anushiravani
Jun 05, 2023 -

Heritage Mazda Catonsville responded

Hi, thank you so much for your positive comments about Heritage Mazda Catonsville! We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2023

Good dealership good deal. Word min word min word min word min word min word min More

by GavinTao1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Omid Anushiravani
Jun 05, 2023 -

Heritage Mazda Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

April 13, 2023

Drove an hour to this dealership for a certain car. When I got there they told me someone was trying to buy that car at the moment. I waited to see if they actually took the vehicle and they did. I sai More

by Flamedgoat
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Niaz ul Haque
Apr 25, 2023 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. We value your business and sincerely hope to continue working with you in the future. Should you wish to discuss your experience in more detail or have additional vehicle needs, please contact our General Manager, Steve Knolle, at sknolle@mileone.com or 443.865.2765. Again thank you for your time and feedback.

April 13, 2023

Herb was great to work with and made the process seamless. So happy with my purchase! 10/10 would recommend. More

by allisonzippert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Thomas, Joe Garner, Steve Knolle
Jun 02, 2023 -

Heritage Mazda Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2023

Despite numerous emails and phone calls over the past 5 1/2 weeks, I still have not received the 2nd key fob (it was "lost" or more than likely, false advertising). Initially, Joe & Steve were really good More

by Dissatisfied Customer
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Kendal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garner, Steve Knolle
Jun 02, 2023 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our Service Manager, Steve Knolle, would like to further discuss your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Steve directly at sknolle@mileone.com or 443.865.2765 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

Jun 02, 2023 -

Dissatisfied Customer responded

You must be joking. We tried contacting Steve numerous times with no response.

March 28, 2023

Quick and good customer service from Kalyan Anthony. Really enjoyed shopping at Heritage! Will return for future purchases. More

by Evanmleslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Knolle, Kalyan Corraya
Mar 30, 2023 -

Heritage Mazda Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2023

The entire staff was courteous, considerate, patient, and exhibited true professionalism throughout the entire purchasing process. More

by Johpri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garner, Jesse Abad
Mar 28, 2023 -

Heritage Mazda Catonsville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 24, 2023

Working with Kalyan Anthony Corraya was great - he got me the car I wanted and swiftly helped me make the purchase, this was relieving for someone who doesn’t enjoy the process of shopping for cars. More

by Spwhitsitt
Recommend Dealer
Yes
Employees Worked With
Mohan Nirala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalyan Corraya
Mar 27, 2023 -

Heritage Mazda Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2023

Phenomenal service. Jordan was extremely helpful and professional. He was able to answer all of our questions with ease. More

by adrialea
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cole
Mar 22, 2023 -

Heritage Mazda Catonsville responded

Hi Adrialea, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 19, 2023

Amazing service as usual. Thank you for your patience and attention with my family and myself More

by Rmnlabrador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan noble, Joe Garner
Mar 21, 2023 -

Heritage Mazda Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Catonsville!

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