Heritage Mazda Catonsville

I have been associated with Mazda and this dealership since 2012 from the days they were in Owings Mills MD, only reason I kept going here WAS the friendly service department. Then comes the last few yea since 2012 from the days they were in Owings Mills MD, only reason I kept going here WAS the friendly service department. Then comes the last few years with the new service manager Farzad Aleem, the most disturbing person I have ever met. He doesn’t respect customers time and money and takes ppl for granted. He is always rude and not at all pleasant to talk to. He has left a bad taste with his attitude and service every time in the last 2-3 years, but I still kept going there coz of my run with Mazda of owning this car for 13 years and 227000 miles on it… He always asks for full 5 star rating on the service review but with my last experience I gave them a very low rating. Today May 25th 2023 I went in for my service and I was denied service coz I gave them a low rating 6 months ago. I walked out without any argument with him and he still had the guts to wave me off. That’s a kind of a person Aleem is… I am actually surprised that after so many bad reviews he still works there thus spoiling the reputation of the Catonsville location. Let’s see how this review gets treated. More

I have been looking for a good price on Jeep Gladiator and the guys at Heritage Mazda in Catonsville worked their magic and got me a better Gladiator then I was looking for at a price that fit my budget. and the guys at Heritage Mazda in Catonsville worked their magic and got me a better Gladiator then I was looking for at a price that fit my budget. More

The sales team at Heritage Mile One Mazda in Catonsville is top tier. I had been searching vehicles in their inventory for days; decided on a vehicle and Sales Manager Joe Garner delivered. Once I arrived a is top tier. I had been searching vehicles in their inventory for days; decided on a vehicle and Sales Manager Joe Garner delivered. Once I arrived at the dealership I was unsure on my decision to purchase. Joe continued helping me on my search and would not let me leave until I was 100% sold on a vehicle. I purchased a E300 Mercedes Benz. Joe was an amazing in sales (very attentive, professional and caring), Abby perfect in finance and the staff themselves Corey, Steve and Jordan friendly and courteous. I will surely refer and return for my next purchase. More

Great salesman Go see Jordan Noble! He's great and gets you right! Great Friendly and Professional. He's great and gets you right! Great Friendly and Professional. More

I walked in to test drive only. . but ended up buying the car.. that explains how good the team is… . but ended up buying the car.. that explains how good the team is… More

Heritage Mazda Catonsville was a very friendly and hassle free experience. We also got a great deal free experience. We also got a great deal More

Good dealership good deal. Word min word min word min word min word min word min Word min word min word min word min word min word min More

Drove an hour to this dealership for a certain car. When I got there they told me someone was trying to buy that car at the moment. I waited to see if they actually took the vehicle and they did. I sai When I got there they told me someone was trying to buy that car at the moment. I waited to see if they actually took the vehicle and they did. I said thank you and tried to leave. They asked if I was interested in any other vehicle and I said no, my son wants a Veloster. They continued to try and push me into any vehicle they had. I finally had to say I’m leaving. I will never be back to this dealership or any of heritage dealers because of this. I will not be recommending either. I’ll be more likely to tell others to stay away. More

Herb was great to work with and made the process seamless. So happy with my purchase! 10/10 would recommend. seamless. So happy with my purchase! 10/10 would recommend. More