Heritage Mazda Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Everyone here at heritage are very professional and give you the best quality assistance needed you the best quality assistance needed More
I worked with Herb Thomas, Ed Watts and Joe Garner. This is my 4th vehicle and over the years their service has been impeccable!! I will continue to recommend Heritage Mazda Catonsville as my preferred This is my 4th vehicle and over the years their service has been impeccable!! I will continue to recommend Heritage Mazda Catonsville as my preferred dealership. More
As a customer here at Mazda dealership I applaud the manager Omid, sales person (Adam and Greg), for listening to my needs and meeting my requirements. Thanks. manager Omid, sales person (Adam and Greg), for listening to my needs and meeting my requirements. Thanks. More
The buying process with Heritage Mazda went very smoothly. I worked with their team to set a fair price prior to arriving, and immediately went into a test drive and closed on the car. All said I sp smoothly. I worked with their team to set a fair price prior to arriving, and immediately went into a test drive and closed on the car. All said I spent 3 hours at the dealership. Everyone was super helpful while I was there, especially the finance guy (Adam) who took all the time in the world to help me navigate the expense. That said... When I got home I realized the car mats were missing from the car. Likely taken out when the car got detailed. I immediately emailed and called to let Heritage know about the mix up. Unfortunately my responses either went unanswered or didn't get us closer to a resolution on what to do. After a month I sent one last email and got a response that recommended I buy new mats with the Mazda employee discount. This after-purchase experience was really disappointing especially after spending over $30k on a car. The mats were maybe $200 in value but Heritage didn't have any interest in making things right or even answering my questions for the first 4 weeks. Shame on me for expecting more after they had my money in hand. I won't give them my business again... and they probably won't care. Good luck if there is a bigger issue you have to deal with. Adam rocks... can't say that about anyone else. More
Mohan Nirala and Ormid helped me a lot to successfully bought this new Mazda CX-5, great services! bought this new Mazda CX-5, great services! More
I've met a lot of people in the automotive market while shopping for a new car, and I can say Greg Johnson is a diamond in the rough. I truly felt he went to bat for me to ensure I got my dream car at the shopping for a new car, and I can say Greg Johnson is a diamond in the rough. I truly felt he went to bat for me to ensure I got my dream car at the price where we both walked away happy. I think if I had known that I could look for a new car with someone like Greg, I would have started the process a lot sooner. He is a family-oriented man and has a great sense of humor. I'm so grateful to have worked with a person who made the process of buying a car so much more enjoyable than I imagined. By the end of it, I really wouldn't have wanted to buy a car from anyone else. More
My experience with Kalyan Anthony Corraya was excellent. He was extremely helpful and answered all of my questions and made my car buying experience very easy He was extremely helpful and answered all of my questions and made my car buying experience very easy More
Greg and Adam were both very helpful throughout the process of getting my new car process of getting my new car More
I have visited Heritage Mazda, experience has been great. I have experienced very good customer service, cooperative and polite team. I have experienced very good customer service, cooperative and polite team. More
Thank you so much for helping me find a new car. I enjoyed our conversations and loved how you have a calming nature, especially for me being a first time car buyer. I love my Mazda cx-30 and will d I enjoyed our conversations and loved how you have a calming nature, especially for me being a first time car buyer. I love my Mazda cx-30 and will definitely be back in the future. More