Heritage Mazda Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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This is really good service. Mr. Mohan is really good service provider, especially his effort goes extra miles. Mr. Mohan is really good service provider, especially his effort goes extra miles. More
Mr.Jeffrey was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for our needs. Him and his team patiently answered all of our questions, explained the features, and and beyond to ensure we got the perfect vehicle for our needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Thank you Heritage Mazda. More
They helped me get my first car in the US as a new immigrant despite the tedious and intricate process. I’m grateful for the assistance and support of Jeff, 2 Joes, Habayatou and Omid! immigrant despite the tedious and intricate process. I’m grateful for the assistance and support of Jeff, 2 Joes, Habayatou and Omid! More
Greg is fantastic. I purchased a Mazda 3 back in May of 2023, and he was super helpful and honest about pricing. I later traded the car in for an SUV and made sure to w I purchased a Mazda 3 back in May of 2023, and he was super helpful and honest about pricing. I later traded the car in for an SUV and made sure to work with him directly. So many salesmen at other dealerships will say whatever they can to get you onto the lot and then change the terms of the quote/price. With Greg - the price and options he proposes are the same price/options you get when you come to the dealership. He's also patient and willing to put up with indecisive customers like me! I will never go anywhere else to purchase a vehicle and will always recommend my friends/colleagues specifically contact Greg if they're in the market for a car. More
Was shopping a dealership in addition to a car. Could have bought the Mazda at a couple different dealerships but went with Heritage largely because Jacky so helpful and attentive in getting me th Could have bought the Mazda at a couple different dealerships but went with Heritage largely because Jacky so helpful and attentive in getting me the car I was looking for. More
Everyone here at heritage are very professional and give you the best quality assistance needed you the best quality assistance needed More
As a customer here at Mazda dealership I applaud the manager Omid, sales person (Adam and Greg), for listening to my needs and meeting my requirements. Thanks. manager Omid, sales person (Adam and Greg), for listening to my needs and meeting my requirements. Thanks. More
I worked with Herb Thomas, Ed Watts and Joe Garner. This is my 4th vehicle and over the years their service has been impeccable!! I will continue to recommend Heritage Mazda Catonsville as my preferred This is my 4th vehicle and over the years their service has been impeccable!! I will continue to recommend Heritage Mazda Catonsville as my preferred dealership. More
The buying process with Heritage Mazda went very smoothly. I worked with their team to set a fair price prior to arriving, and immediately went into a test drive and closed on the car. All said I sp smoothly. I worked with their team to set a fair price prior to arriving, and immediately went into a test drive and closed on the car. All said I spent 3 hours at the dealership. Everyone was super helpful while I was there, especially the finance guy (Adam) who took all the time in the world to help me navigate the expense. That said... When I got home I realized the car mats were missing from the car. Likely taken out when the car got detailed. I immediately emailed and called to let Heritage know about the mix up. Unfortunately my responses either went unanswered or didn't get us closer to a resolution on what to do. After a month I sent one last email and got a response that recommended I buy new mats with the Mazda employee discount. This after-purchase experience was really disappointing especially after spending over $30k on a car. The mats were maybe $200 in value but Heritage didn't have any interest in making things right or even answering my questions for the first 4 weeks. Shame on me for expecting more after they had my money in hand. I won't give them my business again... and they probably won't care. Good luck if there is a bigger issue you have to deal with. Adam rocks... can't say that about anyone else. More
Mohan Nirala and Ormid helped me a lot to successfully bought this new Mazda CX-5, great services! bought this new Mazda CX-5, great services! More