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Heritage Mazda Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.5
747 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 747 reviews

April 06, 2024

Worst person I’ve ever met. Completely rude and disrespectful..i don’t recommend this place or anything to do with that dealership.i hope he is recognized and dealt with accordi More

by Joey072583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Farzad Aleem
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our General Manager, Omid Anushiravani, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.818.1182 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

Apr 12, 2024 -

Joey072583 responded

Just tell me a time and place to talk and i will be honored

March 28, 2024

Very helpful and supportive. I really appreciate his effort on helping me buy a new car with good rate More

by Ehsan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omid Anushiravani, Gustavo Rojas
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Mar 31, 2024 -

Heritage Mazda Catonsville responded

Hi Ehsan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2024

Jeffrey and the whole team at Heritage are awesome to work with. Call Jeffrey with any new car request he did a super job for me. More

by wvboy1174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omid Anushiravani, Jeffrey Liwanag, Gustavo Rojas
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Mar 02, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 14, 2024

Best service ever! Jacky was really helpful in explaining the whole process without making it confusing. More

by F.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacky Keohanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Heritage Mazda Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2024

A terrible buying experience. Disorganized and convoluted in every way. Mazda Finance Services is also no picnic. Will never return. More

by L. Chat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Habayatou Diallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Grunder
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Feb 17, 2024 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Omid Anushiravani, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.818.1182 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

January 26, 2024

Mr. Thomas and the manager Jason are professional and kind. Great car and great experience! More

by samuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Thomas, Jason Grunder
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Jan 28, 2024 -

Heritage Mazda Catonsville responded

Hi Samuel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 12, 2024

I give this dealership 5 stars! !! I had a good experience test driving the car & working with the team! Mazda Catonsville provided amazing service. Super thankful for Ed, Xavier, Ad More

by Lisa Stanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohan Nirala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Thomas, George Thompson
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Jan 14, 2024 -

Heritage Mazda Catonsville responded

Hi Lisa, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 12, 2024

I was actually struggling looking for a car dealer that would cater new immigrants like me without any credit scores yet. It was a good thing that Mazda has this global program. Not just this program is ex More

by joevincentcastro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Liwanag
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Jan 13, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 07, 2024

The dealership was fine, no complaints. They had a decent amount of stock for us. More

by NewMazdaOwner
Recommend Dealer
Yes
Employees Worked With
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacky Keohanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garner
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Jan 09, 2024 -

Heritage Mazda Catonsville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2024

Amazing car buying experience with Herb Thomas. I would recommend Heritage Mazda to anyone looking for a new car purchase. Excellent experience with sales and finance. More

by Muneeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Thomas, Kevin Yi
Report | Print
Jan 04, 2024 -

Heritage Mazda Catonsville responded

Hi Muneeb, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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