Heritage Mazda Catonsville

I need to recount my recent disappointing experience at Mazda Catonsville dealership, particularly with Mr. Aleem. After confirming my appointment, I drove 35 miles to the dealership from Rockville. Upon a Mazda Catonsville dealership, particularly with Mr. Aleem. After confirming my appointment, I drove 35 miles to the dealership from Rockville. Upon arrival, the service advisor informed me that my car couldn't be serviced because I was banned by Mr. Aleem. When I spoke to Mr. Aleem, he cited negative feedback from a prior visit as the reason for refusing service. I want to emphasize that I purchased a new Mazda CX-5 from this dealership in 2021. Is it legal to deny service after a confirmed appointment? If Mr. Aleem has banned my car, it would have been fair to decline the appointment. This is not an isolated incident. There's a review from 2023 detailing a similar experience. It's surprising that Mr. Aleem is still employed at the Mazda Catonsville dealership in 2024! More

Great experience with mazda Catonsville. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up. More

Made a $500 deposit on a CX-90, given verbal agreement on the price with their salesman. The sales manager called to tell me they would not honor the contract. Do yourself a favor, don’t shop for a car at the price with their salesman. The sales manager called to tell me they would not honor the contract. Do yourself a favor, don’t shop for a car at Heritage Mazda! More

David and Keller were exceptionally helpful. I am very pleased with the service we received as well as with the car we bought! Adam was also a pleasure to work with and very professional. Overal I am very pleased with the service we received as well as with the car we bought! Adam was also a pleasure to work with and very professional. Overall I would recommend this dealership to any other potential buyers. More

Anthony and Joe were great, top-notch service. Assisted well with any questions I had. Assisted well with any questions I had. More

Omid is a sensible person and can understand very well about customer priorities. GOD has put him in a great responsible position that very well suits to him. about customer priorities. GOD has put him in a great responsible position that very well suits to him. More

I purchased my 1st Mazda ever from Hertiage on 6/10/2024 and I'm beyond pleased with the service and my awesome CX-5 Carbon! From my initial contact with George, to my exceptional salesman Greg Johnson and and I'm beyond pleased with the service and my awesome CX-5 Carbon! From my initial contact with George, to my exceptional salesman Greg Johnson and the professional demeanor of Abby and Joesph my trade in and sale was perfect! I can't believe I waited so long to try Mazda and I'm not going back to the others. I'm a keeper! More

I was at this dealership today, and if it wasn't for David Hevi, I would not have bought a car. He greeted me outside and was very professional from start to finish. 100% recommend. Jordan from finan David Hevi, I would not have bought a car. He greeted me outside and was very professional from start to finish. 100% recommend. Jordan from finance gave me soild advice as we were finalizing the paperwork. 100% recommend. This is what a car buying experience should be. Thanks David And Jordan. I also want to thank Jason Wheeler, I hope I got that right. He used his personal car Camry to drive us to my new car which was at another lot. Heritage Mazda Catonsville Leads The Way!!! More

I have been working with Adam the finance manager and he has been great to work with. This is truly an outstanding dealership. has been great to work with. This is truly an outstanding dealership. More

My experience at this dealership was outstanding. Tricia, the sales consultant, made the entire process from start to finish straightforward and transparent. She was terrific and answered all my ques Tricia, the sales consultant, made the entire process from start to finish straightforward and transparent. She was terrific and answered all my questions while maintaining a friendly and positive attitude. I am happy with my experience and with getting a new car. More