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Heritage Mazda Catonsville
Baltimore, MD
747 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 747 reviews
October 18, 2024
Great experience, brilliant service, and a huge thank you to my sales, Jacky! Not pushy at all in the process and offered nice deals to customers. Recommended! to my sales, Jacky! Not pushy at all in the process and offered nice deals to customers. Recommended! More
by dal
August 12, 2024
John has been amazing from beginning to end. He takes the time to listen and help in any way that he can. He takes the time to listen and help in any way that he can. More
by Carrie
Employees Worked With
August 02, 2024
Mr. FARZAD ALEEM went above and beyond to assist me during a time of crisis and his care, compassion and support have earned my loyalty with this Mazda dealership. I am so grateful. during a time of crisis and his care, compassion and support have earned my loyalty with this Mazda dealership. I am so grateful. More
by Maureen K.
Employees Worked With
August 02, 2024
John Mercer is amazing from beginning to end. He listens and does everything he can to help. He listens and does everything he can to help. More
by Carrie
July 21, 2024
I need to recount my recent disappointing experience at Mazda Catonsville dealership, particularly with Mr. Aleem. After confirming my appointment, I drove 35 miles to the dealership from Rockville. Upon a Mazda Catonsville dealership, particularly with Mr. Aleem. After confirming my appointment, I drove 35 miles to the dealership from Rockville. Upon arrival, the service advisor informed me that my car couldn't be serviced because I was banned by Mr. Aleem. When I spoke to Mr. Aleem, he cited negative feedback from a prior visit as the reason for refusing service. I want to emphasize that I purchased a new Mazda CX-5 from this dealership in 2021. Is it legal to deny service after a confirmed appointment? If Mr. Aleem has banned my car, it would have been fair to decline the appointment. This is not an isolated incident. There's a review from 2023 detailing a similar experience. It's surprising that Mr. Aleem is still employed at the Mazda Catonsville dealership in 2024! More
by PZ
Employees Worked With
July 15, 2024
Great experience with mazda Catonsville. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up. More
by jaymonserrat932
Employees Worked With
Kalyan Corraya
July 08, 2024
Made a $500 deposit on a CX-90, given verbal agreement on the price with their salesman. The sales manager called to tell me they would not honor the contract. Do yourself a favor, don’t shop for a car at the price with their salesman. The sales manager called to tell me they would not honor the contract. Do yourself a favor, don’t shop for a car at Heritage Mazda! More
by J Stack
July 04, 2024
David and Keller were exceptionally helpful. I am very pleased with the service we received as well as with the car we bought! Adam was also a pleasure to work with and very professional. Overal I am very pleased with the service we received as well as with the car we bought! Adam was also a pleasure to work with and very professional. Overall I would recommend this dealership to any other potential buyers. More
by scorri
June 24, 2024
Anthony and Joe were great, top-notch service. Assisted well with any questions I had. Assisted well with any questions I had. More
by Cameron.ely94
June 14, 2024
Omid is a sensible person and can understand very well about customer priorities. GOD has put him in a great responsible position that very well suits to him. about customer priorities. GOD has put him in a great responsible position that very well suits to him. More
by Raj
Employees Worked With
Omid Anushiravani
