Back

Heritage Honda Westminster

Westminster, MD

4.7
1,965 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

580 Baltimore Blvd

Westminster, MD

21157

Directions

By Type

Showing 1,965 reviews

August 01, 2020

Communication was terrible. Waited several days for responses from the dealership and they did not read the emails that were sent. Kept having to repeat what I was looking for with the multiple people More

by ken_nedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Martin, David Baca
Aug 10, 2020 -

Heritage Honda Westminster responded

Thank you for taking the time to review Heritage Honda Westminster. We appreciate your feedback. Our goal is to meet then exceed the expectations of all our customers and are disappointed this did not occur. We sincerely apologize for the lack of communication from our Sales Department and any resulting inconvenience, as this is not our way of doing business at any of our MileOne stores. Our General Manager, Robert Lee, would like to speak with you to better understand the situation and address your concerns as soon as possible, but has been unsuccessful in locating your contact information based on your DealerRater username. We work hard to maintain a high level of customer satisfaction and would appreciate the opportunity to rectify our missteps and restore your faith in our dealership. At your earliest convenience, please contact Robert directly at rlee@mileone.com or 410.840.5322 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued feedback. We look forward to speaking with you soon.

July 31, 2020

Thank you, Jared! You made car buying fun and easy as always! The boys are loving the new car. Jared is the most caring and honest salesman. It was a pleasure to meet & work with him. Thank you to t More

by JDore-Henn
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rubin, Jared Wright
Aug 01, 2020 -

Heritage Honda Westminster responded

Jdore, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2020

Car buying can be a hassle, particularly in this current environment. However my experience at Westminster Honda was pretty pain-free. Jared was very personable and knowledgeable about my vehicle. The staff More

by christ.dp443
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Wright
July 29, 2020

Jared was an amazing and patient salesman! I had no idea what vehicle I wanted walking in but he took me through my options and went beyond what I expected to put me in my new Passport. This was my 4th time More

by colemant12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent White, Adam Barnes, Keith O'Connor, Jared Wright
Jul 31, 2020 -

Heritage Honda Westminster responded

Hi, thank you for taking the time to leave a review for us at Heritage Honda Westminster. We're happy we could meet your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 29, 2020

Jared was a great salesman that was able to find us the right car that suited all of our needs for the right price that we were looking for. He was friendly, funny, and cooperative. I would highly suggest More

by jordross06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Jul 30, 2020 -

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 29, 2020

Jared Wright is awesome! I recommend buying with him. He was super enthusiastic, knowledgeable, and amazing all around! He made buying a car easy and not a hassle. More

by taranm
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Jul 30, 2020 -

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 22, 2020

Thanks so much Jared for all your hard work. Although your dealership could not help us you went above and beyond to get us help at Heritage Toyota which they were amazing and got us what we wanted and n More

by A Hicks
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Jul 23, 2020 -

Heritage Honda Westminster responded

Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Heritage Honda Westminster!

July 21, 2020

Best People = Best Experience, Best Value Best Experience period. We've been dealing with Heritage Honda Westminster since we moved here in 2002....almost 20 years. I do an intense research More

by John & Julie Liles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent White, Robert Mason, Gregg Smith, Keith O'Connor
Jul 23, 2020 -

Heritage Honda Westminster responded

John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Heritage Honda Westminster!

July 17, 2020

Mike Is Great To Work With! Mike has always been very helpful. He has assisted me a number of times in identifying the right parts and making recommendations to help my repairs More

by CGDOLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gates
Jul 20, 2020 -

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 17, 2020

Man where can I start, the experience i had with Jared was awesome, very professionally, polite, and did everything in his power to help me out. I would tell everyone to go to Heritage Honda and talk to m More

by Jaminhicks2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Jul 20, 2020 -

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

...
95
...