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Heritage Honda Westminster

Westminster, MD

4.7
1,961 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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580 Baltimore Blvd

Westminster, MD

21157

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Showing 1,961 reviews

June 05, 2021

Excellent sales and finance team. They worked with me on my trade and were helpful in working out a final price on the car I purchased. Chloe, Adam, and Robert were attentive and made the process run smooth More

by Patrick S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe, Adam Barnes
Jun 10, 2021 -

Heritage Honda Westminster responded

Hi Patrick, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2021

Johan did a great job. I Highly recommend his excellent customer service skills, product knowledge and desire to give you the best possible buying experience. More

by RAM
Recommend Dealer
Yes
Employees Worked With
Johan Figuereo
Jun 10, 2021 -

Heritage Honda Westminster responded

Hi Ram, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2021

today we were shopping for a Honda Pilot. We agreed on a Pilot and we were negotiating the price. The sales manager made and offer and after I discussed with my husband I told the saleswoman that we accepte More

by bmountcastle31
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joan Figuereo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Heritage Honda Westminster responded

Thank you for sharing your feedback about your experience at Heritage Honda Westminster. Your input is very important to us, as we strive to meet then exceed the expectations of all our customers. We greatly value your business over the years and sincerely apologize for any miscommunication or confusion that occurred during your most recent visit. This is not our way of doing business at any of our Heritage stores, and we appreciate you taking the time to speak with our General Manager, Robert Lee, regarding the situation. We were glad to address your concerns and answer your questions about the transaction. As discussed, we would be more than happy to continue working with you to find the perfect vehicle. If you have any further questions, please contact Robert directly at rlee@mileone.com or 443.621.5625 so we can ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your time and we hope to work with you in the future.

May 24, 2021

My wife and I were very pleased with Chloe’s assistance in buying our new HR-V! We told her what we wanted and they had the car in stock. We came to an agreement on our deal - very happy with the deal! More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Ford
May 25, 2021 -

Heritage Honda Westminster responded

Hi Tom, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2021

Johan was very patient and understanding and help make the car buying process easy. We are very happy with our 2019 Honda pilot thank you to you all that work late nights with us More

by Lysasamuel288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan Figuereo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Barnes, Johan Figuereo
May 11, 2021 -

Heritage Honda Westminster responded

Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2021

Johan is very professional, knowledgeable and helpful. Answered all our questions. Even after the sale he helped with anything that I needed. I would highly recommend Johan to my friends and family. More

by Sylvia B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wright, Johan Figuereo
May 10, 2021 -

Heritage Honda Westminster responded

Hello Sylvia, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 08, 2021

Just great! Everyone was so nice and helpful. 3 people helped me but Chloe Ford was dope. She killed it. Thanks for everything. Was great! More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Ford, Adam, Justin Chenoweth
May 09, 2021 -

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2021

I had a great experience working with Ken. He was very helpful with my trade-in and paid attention to all the details throughout the entire process. More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Ken Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Heritage Honda Westminster responded

Hi Ryan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2021

Have purchased 2 cars from Heritage Honda. Both experiences were very positive. Chloe was very professional and extremely helpful. Gregg in finance was super and took great care of me in both purch More

by kathleenstauder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorri Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Ford: EXCELLENT, Gregg Smith
May 04, 2021 -

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2021

Great dealership had a outstanding experience. Rob Mason extremely professional and very helpful. Will be back for our next car. Erin in finance made that part of the deal smooth and easy, More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
May 03, 2021 -

Heritage Honda Westminster responded

Hi Bill, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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