Heritage Honda Westminster

I have dealt with this dealership for few years now and have had great experiences with their new car sales and service. They are always friendly and I feel like I'm being dealt with honestly and fairly. have had great experiences with their new car sales and service. They are always friendly and I feel like I'm being dealt with honestly and fairly. They go out of their way to make me feel at home. When I bought my new Accord from them I got the deal I wanted and it wasn't a big struggle or game which made me come back and try their service department. Their service guys especially Rick have been very friendly and helpful and have always answered my questions no matter how silly I thought the question was. I highly recommend them to all my friends because I've been very happy with them and feel like I'm in good hands. More

This was an excellent experience from start to finish. The salesperson was polite, courteous and professional. He guided us through the process with ease and made us feel very comfortable with the decisio The salesperson was polite, courteous and professional. He guided us through the process with ease and made us feel very comfortable with the decision we made. The General Manager also made a point to check on the service level we received. It is not often that you do business at a place where customer service is put in such high regard. We got the perfect vehicle, the right price, and the peace of mind that the sales and service teams will be there to support us 110% if we are ever in need. Not only will my next car be a Honda but I will only buy it from Rob Long and the great team at Heritage Honda of Westminster. More

This was the best car buying experience I have ever had. You have no reason to go elsewhere. Joe Ski should be the standard by which all sales people are judged. His honesty and professionalism completely b You have no reason to go elsewhere. Joe Ski should be the standard by which all sales people are judged. His honesty and professionalism completely break the "sales guy" sterotype. Even if you do not buy from Joe I think you will like him as well as his approach to auto sales. I feel we have a lifelong partnership building with this dealership. More

Joe Ski the salesperson; If Joe says he can do it beleiv it when i told him my situation he said he could do it. I figured just another salesman. he made the deal better then anyone in the feild I'll never it when i told him my situation he said he could do it. I figured just another salesman. he made the deal better then anyone in the feild I'll never buy a vehichel from another dealer Josh the finance rep was equaly as compatant and attentive More

All I wanted was a 5-speed Honda Element. I started my search in Virginia (where I live) and it finally ended with Joe Ski and the Mileone Heritage Honda dealership in Westminster, Maryland. All the oth search in Virginia (where I live) and it finally ended with Joe Ski and the Mileone Heritage Honda dealership in Westminster, Maryland. All the other dealers told me what they had and tried to push those on me as "the closest you'll find" to what I wanted. Joe Ski started by asking me what I wanted. When I asked what he had, he said he would find me what I wanted and that would be on the lot when I got there. Now, all the other dealers showed me printout after printout saying that there were no 5-speed manual Elements on the east coast, except the orange one they happened to have on their lot. 5 minutes after Joe and I had hung up, he had found the exact car I wanted. Joe is one of those genuine human beings who looks out for people. He took care of all my needs and all the stress of working this deal out. If Joe wasn't available, his team never just sent me to voice-mail, but answered any question I had. Once I was at the dealership (a drive of over 100 miles and very much worth it) Joe was wonderful with my family, cheerful and friendly. Not only was there no pressure, you almost wanted it to take longer because Joe is such a great host! After dealing with Joe for the car, I dealt with Josh for the financing. Josh took the time to explain everything to me and my family, even going over sections of the paperwork 2 or 3 times. Then, when everything was done and Josh and I were just talking (they're friendly like that) he realized that with my driving habits there was a less expensive warranty than the one I had already signed up for! He rewrote the paperwork to save me money. From the can-do, customer oriented and motivated attitude to the care and consideration in their showroom, I can't say enough good things about Joe Ski, Josh Rogers, and the mileone Heritage Honda team. I would recommend anyone looking for a Honda go to their website if you're far out (like me) or to the showroom if you live close. Either way, they will take care of you and get you the car you want, which is what a dealer should do but most simply do not. Best dealer ever. More

I have purchased three different Hondas from Heritage Honda and have always dealt with Rob Mason. He is easy to work with, accomodating, and best of all, there's no b.s. I would definitely recommend He Honda and have always dealt with Rob Mason. He is easy to work with, accomodating, and best of all, there's no b.s. I would definitely recommend Heritage Honda and, in particular, Rob Mason, to anyone. More

I called Heritage Honda with a very specific inquiry- I wanted a leftover '08 Honda Odyssey EXL w/ silver pearl exterior. Steve Poisal gave me the sad news (they didn't have one) and then set himself apar wanted a leftover '08 Honda Odyssey EXL w/ silver pearl exterior. Steve Poisal gave me the sad news (they didn't have one) and then set himself apart from the previous 12 dealerships I had contacted throughout the region. Steve offered an attempt to locate one for me. Steve located our vehicle at another dealership and began a sales process that was as pleasant as my initial inquiry. I gladly traveled 3+ hours to purchase from Steve because I got the vehicle I wanted, at a fair price and with exceptional service. When I thanked Steve, he acknowledged the combined effort of his team and described the process as usual business. Regardless, I appreciated Steve’s efforts- they were extraordinary in my book. What may be routine business for the team at Heritage, was significant in restoring normalcy for my wife and toddler children. They were rear-ended by an 18-wheeler (w/ no injuries) in our previous Odyssey, an EXL w/ silver pearl exterior. I am grateful for the team at MileOne Heritage Honda of Westminster. Sincerely, Lamar More

I've purchased 2 used vehicles from this dealership in the last year and it was a terrific experience. They worked with me to find the exact vehicle(s) I was looking for and provided great financing as w the last year and it was a terrific experience. They worked with me to find the exact vehicle(s) I was looking for and provided great financing as well . I would recommend them to any one who is shopping for a vehicle NEW or USED. More

Mike and I want to thank Mark for all his help when we came to look at the Honda CRVs. Mark was most informative and helpful. We were appreciative of his follow up calls and emails but never felt pressure came to look at the Honda CRVs. Mark was most informative and helpful. We were appreciative of his follow up calls and emails but never felt pressured. The buying experience at Heritage Honda was by far the best we have had. We both look forward to coming back to Heritage Honda for service and perhaps another Honda from Mark when Mike is ready to purchase a new truck. The Ridgeline is tempting him and I am sure we will have another great experience with Mark as our salesman. Looking forward to it!! More

Saleman got me exactly what I wanted. He was friendly and very low pressure. My car died in early Oct and I really wanted a Honda Fit. There were no 2008 Fits left and the 2009 Honda Fits were advertised as very low pressure. My car died in early Oct and I really wanted a Honda Fit. There were no 2008 Fits left and the 2009 Honda Fits were advertised as arriving in Nov. I worked with Rob Mason at Heritage and by Oct 22nd I was driving one of the first 2009 Honda Fit Sports available in the area and in exactly the color and style I wanted. More