Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I purchased a Ford Explorer from Adam Barnes, who was very professional and easy to work with. When I called to see if it was still available Adam was also able to answer all the questions I had. Once very professional and easy to work with. When I called to see if it was still available Adam was also able to answer all the questions I had. Once I came in to see it, the only thing I wasn't happy about was a scratch on the back, but Adam was able to get it buffed out while we were working on the financing and paperwork. More
Very helpful and friendly. Not 'pushy' at all. Did not try to sell me something I did not want. He made the whole process pretty painless which is the first time I can say I've had that experience at a de try to sell me something I did not want. He made the whole process pretty painless which is the first time I can say I've had that experience at a dealership. I had a good idea of what I wanted so we just did a test drive, talked about a few other cars and manufacturers and did the deal. No muss , no fuss More
I went in with an exact idea of what i wanted in my new car. when i got there the first day i was told that that dealership didnt have the new car i wanted with everything i wanted on it but i was told tha car. when i got there the first day i was told that that dealership didnt have the new car i wanted with everything i wanted on it but i was told that there were many other cars with almost all of the things i wanted and i was just about to settle on one when my salesmen called and told me that he had found my car with exactly everything i both needed and wanted. More
Primarily I worked with Robert Butts in the parts department. He went above and beyond my expectations, answering all my questions, and even printing out diagrams, should I decide to install the part department. He went above and beyond my expectations, answering all my questions, and even printing out diagrams, should I decide to install the parts myself. I would definitely have my Accord service here again, and would also recommend this dealership to friends. More
Placed an internet parts order with Heritage of Westminister thru ebay because they were the lowest price (including shipping) than any dealer in my area of New Jersey for genuine Honda parts. Orde Westminister thru ebay because they were the lowest price (including shipping) than any dealer in my area of New Jersey for genuine Honda parts. Order was filled by Robert Butts and arrived in a few days. The skeptic that I am, I was suprised to receive the correct, genuine Honda part AND a free oil filter and drain plug gasket as a thank you for my order! As an owner of two Hondas, I will definately order from this dealer again and tell others about my experience! Thanks for the great service. More
Duffy Zepp is incredible! He listened, was easy to work with, matched us up with options (based on OUR goals and priorities) to look at and test drive. Knew his cars inside and out. Patient. He spent even with, matched us up with options (based on OUR goals and priorities) to look at and test drive. Knew his cars inside and out. Patient. He spent even more time with us on our second visit. Answered every question... Duffy went the extra mile--even after the sale. We trusted him and bought a great used car. A wonderful man! More
I am so excited to give this review because this is the first time in my life of purchasing a car that I've felt so excited, happy and grateful about purchasing a car. I am 55 years old and I've purchased first time in my life of purchasing a car that I've felt so excited, happy and grateful about purchasing a car. I am 55 years old and I've purchased at least six cars in my lifetime (this is my 7th - PERFECTION). This is the very first that I have been excited about purchasing a vehicle. Mr. Adam Barnes explained in detail and answered every question I could possibly answer. He was very responsive, respectable, kind and very friendly. You just don't find this every where. He had a great product and he went way beyond the call of duty to satisfy me. We came to a bump in our journey and he got assistance from another co-worker (sorry, I cannot remember his name - he made it happen)to assist me in the process until we could make it happen. They did everything in their power to assist me. I never felt alone. Even when I sat before the financial manager, Mr. Michael Linclon, he was most pleasant and the friendliest financial manager I've ever dealt with. He made me feel real comfortable about my purchase and made it a most pleasant and unforgetable experience. I will always remember the special treatment I received. I felt like a QUEEN. One more thing, while I was waiting to see the financial manager, even the receptionist was pleasant. I had a wonderful conversation with her while I was waiting. I will never forget this experience where everyone you meet are respectable, pleasant and care about your process. NOT ONLY THAT, BUT THE PRICE OF THE CAR WAS A BLESSING. I recommend Heritage Mileone Dealership to everyone. You can't get any better than this. I will recommend all of my friends and my enemies. Also, when I am ready to purchase another car, I will always come back to Heritage. The special treatment alone is well worth it. Thank you so much Heritage for a wonderful experience!!!! More
After locating a vehicle that would meet my needs on the After locating a vehicle that would meet my needs on the certified used Honda web site, I contacted Heritage of Westminster and salesperson Adam After locating a vehicle that would meet my needs on the certified used Honda web site, I contacted Heritage of Westminster and salesperson Adam Barnes agreed to a convenient evening appointment for an initial sales drive. We then agreed to allow me to check the vehicle more thoroughly the following Saturday. Adam was pleasant , enthusiastic, and willing to answer my questions. He assisted us through the purchase process. I would definitely recommend this dealership to others. More
Great service - This was our fourth vehicle we purchased from Heritage Honda. We found this experience to be the best thus far. We will continue to do business with Heritage. Frank was great! They provi from Heritage Honda. We found this experience to be the best thus far. We will continue to do business with Heritage. Frank was great! They provided an outstanding product - although used - it was in perfect condition. They ensured our vehicle was clean and tagged properly. They even took it a step further to ensure my new truck's gas tank (30 gallons)was full before we left! THANKS!!! - - Epp More
Adam was a pleasure to deal with. I live a great distance away from the dealership, so it wasn't easy for me to come by and take a look at the Pilot I was interested in. Adam emailed me several add distance away from the dealership, so it wasn't easy for me to come by and take a look at the Pilot I was interested in. Adam emailed me several additional photos of it, and after driving it himself assured me that the Pilot was in excellent condition. We handled all of the negotiation by phone which made dealing very easy. When I arrived at the dealership, Adam had it already detailed waiting for me. My Honda was just as Adam described, no surprises. I'm very happy and will continue to reccommend Honda. Great Job! More