
Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great Experience Start to Finish! We started with John Mohlhenrich, who was very nice, but was unavailable the night we made our appointment to come into the shop. He turned us over We started with John Mohlhenrich, who was very nice, but was unavailable the night we made our appointment to come into the shop. He turned us over to Jared Jackson. Jared was our Sales Consultant and he did an awesome job. He did an excellent job picking just the right vehicle for us and was very personable throughout the long process. He was also very helpful walking me through the steps of features on the new CRV. He stayed with us while the financing was being done and answered any questions while we waited. He is definitely an asset to your dealership. The financial consultant, Alex Peterson, was very friendly but never pushy and explained every detail to us while filling out the paper work. He lives in the community and this makes a huge difference. Bill Spradbrow, Sales Manager welcomed us to the dealership and followed up with us at the end; congratulating us at the end with the keychain gift. Every person we dealt with at Heritage Honda of Westminster was very professional, but more importantly very friendly and patient with our many questions. I never felt pressured and it was a very welcoming atmosphere/experience.......not typical of an auto dealership. I will definitely recommend this dealership to friends and family. Thank you for making our experience a very positive one!! More
Excellent all around Top notch service from start to finish. David Baca was excellent, taking his time and there was no pressure. Steve, the sales manager, was kind resp Top notch service from start to finish. David Baca was excellent, taking his time and there was no pressure. Steve, the sales manager, was kind respectful and very easy to work with. Special thanks to Gregg Smith who made the financing part a breeze. Thank you to Melody for walking me through all the cool tech of the car. I could not be more happy with my experience. You have a customer for life. -Brian More
Great Buying experience with John John Mohlhenrich was great to work with! He was extremely helpful and went the extra mile to get me in the CRV I wanted. I highly recommend John and John Mohlhenrich was great to work with! He was extremely helpful and went the extra mile to get me in the CRV I wanted. I highly recommend John and Heritage Honda. More
Positive Experience! Absolutely wonderful experience. By the time we drove off the lot in our new car we felt like we made new family members. Our family felt so comfortab Absolutely wonderful experience. By the time we drove off the lot in our new car we felt like we made new family members. Our family felt so comfortable with all the employees and we also had some great laughs! The Wrights More
David Baca This is the first time we have bought a Honda and it was a refreshing experience thanks to our salesman, David Baca. He was informative, friendly, a This is the first time we have bought a Honda and it was a refreshing experience thanks to our salesman, David Baca. He was informative, friendly, and easy to work with. He answered all our questions and responded by email and text as I requested. More
Very professional staff I purchased a new Honda last night from Heritage after shopping 2 other dealerships. Bill Spradbrow, David Baca and Gregg Smith were courtious, profe I purchased a new Honda last night from Heritage after shopping 2 other dealerships. Bill Spradbrow, David Baca and Gregg Smith were courtious, professional, personable, and efficient. Bill answered all of my many phone questions , quoted a price , and asked me to visit the dealership and test drive the exact vehicle I was shopping for. There I met David, who had the vehicle waiting for the test drive, and the shopping process moved forward and a deal was made. Gregg Smith, because of his experience, moved the paperwork forward quickly, and I drove the new vehicle home that night. Very convenient. GREAT TEAM, GREAT EXPERIENCE, Donald Rubin More
Learn your Inventory Learn about your inventor before you call. Allow the customer to ask questions. Learn about your customer. Not all customers are local to Wrstminst Learn about your inventor before you call. Allow the customer to ask questions. Learn about your customer. Not all customers are local to Wrstminster. Demanding that the customer come in for test drive for a 25k is not necessary unless it is a 500k Mercedes or 75k prepend Tesla. More
A whole lot of awesome. I was a hesitant at first to head up to Westminster as it's a little bit of a drive for me but after an unsatisfying experience at my local Honda deal I was a hesitant at first to head up to Westminster as it's a little bit of a drive for me but after an unsatisfying experience at my local Honda dealership I decided to give Heritage a try. David Baca, my salesman, and Steve Rubin the sales manager are good people who are motivated to sell cars. I wish I came to Heritage Honda first. They made me feel like a part of the Heritage family and their customer service is top notch. Another plus was Gregg Smith from finance. At no point did I feel pressured to purchase any additional products or warranties as I have experienced in the past. I will definitely give David and his team the opportunity to earn my business again in the future and can’t recommend Heritage Honda enough. More
Couldn’t ask for a better experience. David, Steve, and Gregg, were all super to deal with. I arrived as a walk-in on a busy holiday weekend and David had me testing the exact model of car David, Steve, and Gregg, were all super to deal with. I arrived as a walk-in on a busy holiday weekend and David had me testing the exact model of car I was interested in within minutes of Arriving at the dealership. Steve and Gregg just added to the ease and smoothness of the transaction. Oh and btw, they beat every other local Honda dealerships “best” prices by $500.00! I could not ask for anything better. Run don’t walk to Heritage Honda of Westminster. More
Great people David was great - he was kind but not pushy, but also made me feel as though he really wanted me to get the SUV I was looking for. He and Bill worked David was great - he was kind but not pushy, but also made me feel as though he really wanted me to get the SUV I was looking for. He and Bill worked great together with kindness and humor. They interacted with my teenage boys and got to know them as well as me. They helped me with a great deal. Bill looked through many different banks to get me the best rate. Alex in finance was great too. I had originally flat our refused all types of warranties and added insurance. He was fine with that but wanted to make sure I knew the purpose of gap insurance. Once he explained, I knew it was a good idea and he helped change up my finance package so that I could add the insurance and actually have a lower payment. I really felt like these guys all wanted me to buy a car and one I would be happy with. Other dealerships acted like they weren't interested in selling a car, but these guys checked in on my shopping process while not being pushy and seemed genuinely happy for me and my family. More