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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
253 Reviews

253 Reviews of Heritage GMC Buick - Service Center

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January 29, 2025

Nathan was awesome. He kept me up to date on the issues with my car and went above and beyond. Excellent customer service! More

by the_loose_toothfairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, service center
January 29, 2025

This dealership is way better than any other I have been to. They took care of the problem in a very fast time. Thank you to Heritage More

by MWAFFORD59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

I have already rated this oil change at least 3 times. please stop sending me new requests to rate it or i will start giving bad reviews More

by dhart75024
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Sam the service rep is courteous, helpful, fair and trustworthy re care of my car, doing only what is needed. More

by DALAINE.FLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I had an appt for 3:15 and my car sat on the service drive for 34 minutes before being taken back to get service done. Also, most dealerships will wash vehicles before returning them to their owners an More

by Bobby Braswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

When a person is looking to spend in the neighborhood of fifty thousand dollars, especially on something as important as a vehicle purchase: you would think you wouldnt have to go find your salesman. I was More

by bigdogz1218
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

When I called to set up an appointment for the tailgate safety recall, I specifically asked Nathen Scott if they had the parts to do it and he said they did. I arranged to leave my truck with them for the More

by Rogerpalmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Retta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathen Scott
January 22, 2025

Did a great job in a very reasonable time. Will definitely recommend them to friends and family! More

by nanabee.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

I have been buying cars from Heritage for the last 15 or 20 years. I always get great service. Great trade in and great care they take of me I shop no place else. More

by eddiekelley380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Awesome care. Very attentive to the customer. Quick professional service in a pleasant area. My second Buick, wouldn't go anywhere else. More

by BEVERLYJSTEVENS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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