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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
232 Reviews

232 Reviews of Heritage GMC Buick - Service Center

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December 15, 2024

After I got home, I realized that that there was grease on the seat and resulting in getting grease on the back of a new jacket I was wearing. I have never understood why dealerships don’t cover seats whi More

by keithpair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
December 15, 2024

Marcus was very courteous, professional and friendly. Car was ready at least 3 hours ahead of scheduled. More

by dianefuhrman1463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very courteous and professional My car was taken in at my appointment time and finished perfectly when I was told it would be? I couldn’t be more satisfied More

by tammyswigert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Rhetta
December 14, 2024

I brought my vehicle in for recall service and oil change. Had to leave it and pick up next day no charge More

by charlotte.council68.cc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan scott
December 14, 2024

I scheduled my appt at the wrong dealership and the service advisor was very accommodating and even got my vehicle done before the estimated time. Thanks so much! More

by marlenekamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
December 12, 2024

Marcus was very helpful and my car was finished an hour ahead of time. Much appreciated. More

by roxb
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Awesome service and no hassle minimum wait time. Great people in house overall. Totally great team from sales to service More

by RHDIAZ2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Luv this dealership for everything from the purchasing experience to maintenance/servicing of my vehicle. Always courteous, timely and professional, they are a treat to do business with and I trust no one More

by bkel1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

great service and quick on repair of the recall. The shuttle service was excellent and very friendly. More

by tinlizzydreams
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Great service, outstanding communication. Can't say enough about Marcus or the dealership. Always friendly and helpful. More

by BRUCE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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