Heritage GMC Buick - Service Center

Sam the service rep is courteous, helpful, fair and trustworthy re care of my car, doing only what is needed. trustworthy re care of my car, doing only what is needed. More

I had an appt for 3:15 and my car sat on the service drive for 34 minutes before being taken back to get service done. Also, most dealerships will wash vehicles before returning them to their owners an drive for 34 minutes before being taken back to get service done. Also, most dealerships will wash vehicles before returning them to their owners and your company does not. The work that wAs done was fine but you didn't do anything to want me to come back. More

When a person is looking to spend in the neighborhood of fifty thousand dollars, especially on something as important as a vehicle purchase: you would think you wouldnt have to go find your salesman. I was fifty thousand dollars, especially on something as important as a vehicle purchase: you would think you wouldnt have to go find your salesman. I was there for service and a test drive of another truck I was looking to purchase. Needless to say I never got the test drive or the fill up on the first service promised. I wont shop for vehicles there again. Each trip I ended up being annoyed. More

When I called to set up an appointment for the tailgate safety recall, I specifically asked Nathen Scott if they had the parts to do it and he said they did. I arranged to leave my truck with them for the safety recall, I specifically asked Nathen Scott if they had the parts to do it and he said they did. I arranged to leave my truck with them for the day since I also had them do an oil change and rotate the tires. Later that day Nathen called and told me they had run out of the parts to do the recall. I had to leave my truck with them several days and when I picked it up the rear tires were not aired up to the proper pressure. This happened the first time I had them rotate the tires. More

Did a great job in a very reasonable time. Will definitely recommend them to friends and family! Will definitely recommend them to friends and family! More

I have been buying cars from Heritage for the last 15 or 20 years. I always get great service. Great trade in and great care they take of me I shop no place else. 20 years. I always get great service. Great trade in and great care they take of me I shop no place else. More

Awesome care. Very attentive to the customer. Quick professional service in a pleasant area. My second Buick, wouldn't go anywhere else. Very attentive to the customer. Quick professional service in a pleasant area. My second Buick, wouldn't go anywhere else. More

They are short staffed and the delay is extremely long. Customer service is fantastic Sam is incredible. Customer service is fantastic Sam is incredible. More

Service was quick and efficient and on time as scheduled. Actually was completed faster than estimated Actually was completed faster than estimated More

Always ready to assist! Always gets me in even with no appointment! Always polite and curtious Always gets me in even with no appointment! Always polite and curtious More