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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
253 Reviews

253 Reviews of Heritage GMC Buick - Service Center

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March 04, 2025

Took my car because the engine light turn on and left it there to get fix and go through the extended warranty( which that is a fraud!) The mechanic would never be there to answer and when he was he keep gi More

by Grace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Macababbad
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

I was in for an oil change. Marcus took good care of me and had it completed quickly. Service was outstanding! More

by CLAYWADE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Service is great will be back to do other business Service is just fantastic to More

by BRYCE.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
February 20, 2025

Sam in service was pleasant to work with and very informative. I will be returning back to GMC Heritage to have my vehicle service. More

by PMAMMOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Always a great job done by this dealership, thank you for your continued support and service. More

by mailmanbrannin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I completely trust the team at Heritage GMC Buick when my car needs servicing. Brad and his Service Department team did a great job again on my most recent visit. Thanks, Brad, Michael, Sam, Marcus, Nathan, More

by WKFIELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Tittle, Nathan.
February 17, 2025

Heritage Buick GMC has an AMAZING service team. They are all friendly and took great care for my vehicle. I will continue to be a customer for the service department! Thank you!! More

by crystal.eberhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Everything went very smoothly great customer service didn’t take very long very satisfied and happy, see you next time More

by hrosie1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan scott
February 13, 2025

Brad and Marcos were great. Get me taken care of really fast and we’re nice. More

by Kris Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Recall work went as planned. Offered a ride if needed. I didnt need the ride. More

by jimmcaleavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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