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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
248 Reviews

248 Reviews of Heritage GMC Buick - Service Center

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February 18, 2025

I completely trust the team at Heritage GMC Buick when my car needs servicing. Brad and his Service Department team did a great job again on my most recent visit. Thanks, Brad, Michael, Sam, Marcus, Nathan, More

by WKFIELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Tittle, Nathan.
February 17, 2025

Heritage Buick GMC has an AMAZING service team. They are all friendly and took great care for my vehicle. I will continue to be a customer for the service department! Thank you!! More

by crystal.eberhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Everything went very smoothly great customer service didn’t take very long very satisfied and happy, see you next time More

by hrosie1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan scott
February 13, 2025

Brad and Marcos were great. Get me taken care of really fast and we’re nice. More

by Kris Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Recall work went as planned. Offered a ride if needed. I didnt need the ride. More

by jimmcaleavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Great dealership. Always on top of their customer relationship game. I enjoyed my free oil change and tire rotation on my new truck. 3 years or 50,000 miles. Cant be More

by bakone9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

They had to order a replacement headlamp. Heritage gave me a brand new loaner vehicle to use in the meantime. Nathan was most helpful in the process. More

by MRSTEXJONES55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
February 09, 2025

I have been going to Heritage Buick/GMC for over 20 years. They are fair and honest. They don't pressure you and they are very informative. As much opportunity as I have had I always recommend this More

by rlheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

I was in and out quickly for an oil change. Service was better than I expected More

by paratrooper1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Marcus was very professional, courteous and knowledgeable. My car was serviced in a timely manner. More

by CONNIEGPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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