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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
218 Reviews

218 Reviews of Heritage GMC Buick - Service Center

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April 10, 2024

Great customer service! I was in and out for my service appointment so fast I was shocked! More

by cherity_hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Easy to make and appointment. Fast and efficient oil change. Staff was friendly and helpful More

by AMYLRICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Having my vehicle serviced here is always worry free. I am confident that my vehicle was serviced with the upmost care. I highly recommend Heritage GMC. More

by RBARRIENTOS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Sam and Shawn both took care of my needs and provided excellent customer service period. More

by axa028100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Overall Great, but A little slow at taking me in, but extremely fast in getting vehicle ready. More

by stephen_conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

I received a recall notice but GMC not prepared to correct at this time. Need better coordination with corporate More

by HOPKINSRICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

This dealership has horrible service in the service department.There are no loaner cars ever More

by lmbraddy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Tittle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Wonderful, professional service, as always. Thanks, Heritage GMC team! Great dealership with outstanding, helpful employees. More

by WKFIELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Tittle
March 26, 2024

I was tweeted very nice and Professional, they were very honest. And save me money, They check my brakes. And told me they were fine. More

by MYTIA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Customer service was very good. Good turn around time for an oil change, about 35 mins. More

by wineczar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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