Heritage GMC Buick - Service Center

I had to wait an hour and a half for an oil change, people arrived after me and they came before me people arrived after me and they came before me More

Professional and responsive service - met by rep upon drive up and service was conducted in a rapid professional manner drive up and service was conducted in a rapid professional manner More

Great job servicing my GMC. It was a pleasure.. look forward to the next service. It was a pleasure.. look forward to the next service. More

Fast,good service. Enjoy getting to see the new models. Employees are always friendly. Hate that everything is getting so costly. Enjoy getting to see the new models. Employees are always friendly. Hate that everything is getting so costly. More

Small dealer takes care of customers,, great team. SALES , SERVICE ARE VERY PROFFESIONAL. Bought 3 cars always go back. SALES , SERVICE ARE VERY PROFFESIONAL. Bought 3 cars always go back. More

refused to look at previous repair (rear door does not open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorde open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorder a part, then return the vehicle for a 3rd time to repair the work. More

The service manager fails to follow up. The service writer sam did help getting an issue fixed when the manager wouldnt. The service writer sam did help getting an issue fixed when the manager wouldnt. More

Mike the service advisor was super friendly and helpful. He went and picked up my wife when car was ready. Excellent. He went and picked up my wife when car was ready. Excellent. More

Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. More

Service Manager - Poor Attitude, doesn’t value customers opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… The Service Dept problems become the customer problems… Dealership Manager - His employees reflect his attitude, from top to bottom… He intentionally insults the customer knowledge for repeated Service Dept. issues by stating my Denial was to old with to many miles, was the result of my brakes continuing to squeak from a total replacement of front & rear brake pads and rotors… I’ve come to expect my Denial to be in that Services Dept. shop for a minimum of 3-7 days for routine maintenance because of being short of help… More