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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
230 Reviews

230 Reviews of Heritage GMC Buick - Service Center

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February 05, 2025

As always, Heritage guys were helpful and service, great. I’ll continue using Heritage GMC Buick with my Encore. More

by Mathiaswr123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

From the manager to all the tech they always do a Great professional job on my truck More

by dmendoza5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Thank You marco and heritage GMC, the service department, I’m so pleased for all you help and support. More

by enrique.mtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

The team at Heritage GMC is excellent. I’ve been a customer for several years and I highly recommend Heritage GMC. More

by RMACNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Warren
February 01, 2025

The service work was performed on time as promised. All communication was courteous and professional. More

by JRASCOE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
January 29, 2025

Nathan was awesome. He kept me up to date on the issues with my car and went above and beyond. Excellent customer service! More

by the_loose_toothfairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, service center
January 29, 2025

This dealership is way better than any other I have been to. They took care of the problem in a very fast time. Thank you to Heritage More

by MWAFFORD59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

I have already rated this oil change at least 3 times. please stop sending me new requests to rate it or i will start giving bad reviews More

by dhart75024
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Sam the service rep is courteous, helpful, fair and trustworthy re care of my car, doing only what is needed. More

by DALAINE.FLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I had an appt for 3:15 and my car sat on the service drive for 34 minutes before being taken back to get service done. Also, most dealerships will wash vehicles before returning them to their owners an More

by Bobby Braswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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