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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,141 Reviews

1,141 Reviews of Herb Gordon Subaru - Service Center

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June 24, 2024

Wonderful efficient honest bought my car there and all service there Vitali is the best More

by pvogel2625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Herb Gordon Subaru responded

Hello, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2024

Vitaly, Ken and the team are awesome. Our family has been bringing our cars for service with them for ages now. Vitaly works hard to provide great service and ensure our cars are running More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 20, 2024

We have taken out subarus to Rodney for over 5 years and have always had exceptional and honest service from him. He is great! More

by rparkhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2024

Very nice service. Staff are humble and always available to help. Free space to work while waiting. More

by Biresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Herb Gordon Subaru responded

Hi Biresh, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2024

Always enjoy going to Subaru Briggs Chaney, MD! Luis Prada is the best! Such an awesome name with an awesome customer service! More

by dayagday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 14, 2024

Michael Carey of Herb Gordon Subaru, Silver Spring, MD. provided helpful, excellent customer service. He made sure that I understood everything that they would be checking and kept me updated on what was g More

by Pami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 11, 2024

I had a last minute service issue come up on a Saturday and Michael Goodman stayed late to make sure we got the car in and put me in a loaner to get on my way. Really outstanding service! More

by Superbaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 11, 2024

Superb customer service: it's what makes a Mike Goodman a Mike Goodman. Always a pleasure. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Herb Gordon Subaru responded

Hi Carolyn, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 07, 2024

Herb Gordon consistently provides excellent customer service. Even on a super busy day, they attended to the line of customers in a timely and professional way. I was very impressed that they were able More

by rachit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2024

Luis P was excellent to work with, highly recommend! He is fast, efficient, professional, knows what he’s doing, I was in-and-out in no time. Thank you Luis! More

by Desi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again! Take care!

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