Herb Gordon Subaru

Outstanding customer service. Work done on time and at the price quoted. They even took care of recall work needing to be done that I was not aware of. the price quoted. They even took care of recall work needing to be done that I was not aware of. More

I was very impressed by the personal service provided and by the explanation of work that was needed and it was completed in a very timely manner..Vitaliy the service advisor is very good at his job! We had by the explanation of work that was needed and it was completed in a very timely manner..Vitaliy the service advisor is very good at his job! We had 2 cars serviced at the same time and the service was wonderful. Herb Gordon Subaru also provided a loaner car until the repairs and/or recalls were completed. We will use their services again A very pleasant experience. More

I just wanted to give a shout out to Claudia at Herb Gordon Subaru she was super helpful and had me informed at all times about the status on my car. I’ll definitely recommend this dealer to my friends Gordon Subaru she was super helpful and had me informed at all times about the status on my car. I’ll definitely recommend this dealer to my friends and family. More

She assisted me with my car and answered all my questions with no hesitation. She is professional and provides excellent customer service. I will always come to her with no hesitation. She is professional and provides excellent customer service. I will always come to her More

Excellent service and customer attention. Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining 6hr drive on donut spare. Entire service department, including manager were quick to respond. Very courteous and sympathetic to our situation.. Not having a matching tire in stock, they went above and beyond expectations to locate a match at a local store, send a technician to retrieve it and then mount it in a very efficient manner. While waiting for the work, we received much welcomed assistance from the staff in providing a table to eat lunch as well as some pleasant conversation. Can't say enough about how efficient and helpful this dealership was in addressing a bad situation. A first rate outfit. More

Always good service from Claudia when I come in. 5+ stars! Always kind and gets all the work done on time and quickly. Only advisor I use. stars! Always kind and gets all the work done on time and quickly. Only advisor I use. More

Claudia Herrera, one of the greatest service advisor. Being a first time car buyer could be a bit confusing, but she has been nothing but helpful through out the year of owning my car! She’s willing to Being a first time car buyer could be a bit confusing, but she has been nothing but helpful through out the year of owning my car! She’s willing to go through fully lengths to satisfy my customer needs. Thank you for being there when most needed. More

Excellent service! I took my new Forester to Herb Gordan Subaru for service, and had a great experience! Michael Goodman was my Service Advisor, and he did an amazing jo I took my new Forester to Herb Gordan Subaru for service, and had a great experience! Michael Goodman was my Service Advisor, and he did an amazing job addressing all my concerns. He will be my car expert for all future service! Linda More

Friendly, Informative & Professional I was very impressed with every part of the experience with Herb Gordon Subaru's Service Team... from Claudia Herrera scheduling the appointment to fi I was very impressed with every part of the experience with Herb Gordon Subaru's Service Team... from Claudia Herrera scheduling the appointment to fit my calendar, to Michael Goodman checking me in, to Harry Price keeping me updated as the repairs were happening. Nice Job!! More

Rodney is awesome and always takes care of me. In and out with no fuss, no issues! Happy to bring my vehicle to a place that takes such good care of me and my car! with no fuss, no issues! Happy to bring my vehicle to a place that takes such good care of me and my car! More