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Herb Gordon Subaru

Silver Spring, MD

5.0
1,604 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,604 reviews

September 13, 2024

Knowledgeable Pleasant Friendly staff Keep their appointments Courteous Personal interest Clean bathrooms Professional Nice facilities More

by nevis53977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
Sep 15, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Sep 16, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 12, 2024

The facilities are up to date and attractive. The service is prompt they provide good information about my vehicle and and future vehicles. More

by TetonClimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Herb Gordon Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Vitality was very help and answered all the question that i had and service was finish at a decent time. Will contiune to come back for my services needs! and i like the new system where it sent u informatio More

by kaare
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Herb Gordon Subaru responded

Hi Kaare, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2024

I greatly appreciate his approach to our discussion, which was conducted in a relaxed and pressure-free manner. Most notably, he provided a thorough explanation of the most crucial aspects of the car, e More

by AYUSubaru
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Gordon Subaru responded

AYUSubaru, Thank you for your kind words. We strive to provide a 5-star experience to all of our customers. If there’s anything we can do to improve your experience, please reach out to our General Manager, Ed Sarecky, at 301-890-4699 or esarecky@mileone.com.

September 07, 2024

Herb Gordon has been great. The purchase process was smooth and zero-pressure, and the service team has always been communicative and quick when I've brought my car in. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Sep 09, 2024 -

Herb Gordon Subaru responded

Hello Mike, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Great service, Mr Prada was punctual, courteous, amiable with excellent customer service skills. He advised me about questions I made regarding my car. It has-been one of the best services in which everyon More

by mfelisa2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Sep 09, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 05, 2024

Excellence in all they service rendered Keep up the good work Thank you very much! More

by miguelina Cotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Sep 07, 2024 -

Herb Gordon Subaru responded

Hi Miguelina, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

August 10, 2024

Had an appointment for a service repair. I always get good service at Herb Gordon Subaru, but today Rodney Rogers raised the bar even more with his excellent customer service! Kudos and tha More

by Satisfied customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2024

As a first time car buyer Sagan was a pleasure to work with. Incredibly friendly and accommodated all of our needs. I highly recommend working with him if you are looking for a new Subaru. More

by lgnc
Recommend Dealer
Yes
Employees Worked With
Sagan Banderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Herb Gordon Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

July 27, 2024

This was one of the most pleasant experiences of buying a car, and the dealership made me feel at home, and a smooth sales process! THANK YOU Alan Goldberg, Mike Sarecky (Sales Manager) and the rest of the p More

by Michael Weiner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Goldberg
Jul 28, 2024 -

Herb Gordon Subaru responded

Hello Michael, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!

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