Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I love the donuts, coffee and the amazing service. I always feel taken care of and secure in my service. Take your Subaru here! Thanks again. always feel taken care of and secure in my service. Take your Subaru here! Thanks again. More
It was great pleasure working with Rodney to have my regular car services. He is super personable and helpful in explaining the procedures and fees incurred. 5-star service! regular car services. He is super personable and helpful in explaining the procedures and fees incurred. 5-star service! More
Stopped in for my 12k inspection, and a gentleman named Michael attended me. He took great care of my vehicle, kept me informed, and was in good spirits! Stop by. Ask for Michael. Michael attended me. He took great care of my vehicle, kept me informed, and was in good spirits! Stop by. Ask for Michael. More
Dependable service and down-to-earth staff. The customer service is amazing and I feel very valued as a customer. I don’t go to any other dealership for servicing of my Subaru! service is amazing and I feel very valued as a customer. I don’t go to any other dealership for servicing of my Subaru! More
For 15 years, this dealership has been our trusted source for all servicing on our Forester. After working with Michael just one time, we now ask for him by name. Even on short/no notice, he makes sure we ge for all servicing on our Forester. After working with Michael just one time, we now ask for him by name. Even on short/no notice, he makes sure we get the service we need quickly and efficiently, and makes the time to answer all my questions. He genuinely cares about meeting our needs. Michael makes the experience downright enjoyable! More
I called concerned with many leaks on my driveway. Thought it was coolant. Michael Goodman, service writer and his tech were very honest! Squeezing me into their schedule last min. Helping me with Thought it was coolant. Michael Goodman, service writer and his tech were very honest! Squeezing me into their schedule last min. Helping me with a loaner. It was a leaking oil filter and drain plug leaving spots all over my driveway from a faulty oil change done by Jiffy Lube. Lesson learned... Herb Gordon is the best! More
I've been bring my Subaru outback to this dealer since 2012. Today I had an expensive unexpected repair. I talked with Rodney and explained that the repair was never included in any assessment of the car, 2012. Today I had an expensive unexpected repair. I talked with Rodney and explained that the repair was never included in any assessment of the car, the car is serviced at this dealer as scheduled I am under milage6and most of all that I just couldn't afford it after having major service on the car 3 weeks ago. He must have felt really bad for me. He went talked with the manager and she approved having the dealership assume the cost of the repair. I was so very happy. So Thank you Rodney, the manager and Herb Gorden Subaru. More
Can not say enough about the exceptional service we received at herb Gordon Subaru ! My son had recently purchased a used Subaru in another state . On his way home for Christmas his car broke down at 2 received at herb Gordon Subaru ! My son had recently purchased a used Subaru in another state . On his way home for Christmas his car broke down at 2 am on Saturday . The service manager Mr. Goodman had him back on the road so he was able to make it home for Christmas ! I only wish the dealership that sold him the car had half the integrity that Herb Gordon Subaru did ! Mr Goodman you are a credit to your dealership and more importantly a kind and honest man ! Thank you. More
I love coming to Herb Gordon because of how easy the service experience always is. Mike will always take care of you and get you in and out quick. service experience always is. Mike will always take care of you and get you in and out quick. More
Michael in service was very helpful and responsive to a last minute requests for my Forester. His honest approach was most appreciated and I’d recommend him to others. last minute requests for my Forester. His honest approach was most appreciated and I’d recommend him to others. More