Herb Gordon Subaru

What a guy! Kind and personable, Michael helped me with my first oil change in my new subaru. He doesnt want to take your money, Michael genuinely wanted to help me and my vehicle. Every other oil change p my first oil change in my new subaru. He doesnt want to take your money, Michael genuinely wanted to help me and my vehicle. Every other oil change place sees a young female and knows they can take all my money. Michael made me feel secure in the fact that he only wanted to help with what I needed. He was a ray of sun on my cloudy day. Made the hour drive to Silver Spring worth it. More

I recommend Claudia :) Claudia is an excellent service advisor at Herb Gordon and I highly recommend her. In all my experiences of getting service with Claudia, she has alwa Claudia is an excellent service advisor at Herb Gordon and I highly recommend her. In all my experiences of getting service with Claudia, she has always been informative, kind, and reliable. She has been especially accessible and easy to reach for all my car needs. She also always relayed the information to me in a professional manner that makes me feel valued as a customer and as a driver. I can rely on her on knowing my car now and keeping it updated with all maintenance needs. She has also been straightforward with me on what issues are more pressing than others, so I have confidence in her as my service advisor and I plan on continuing to see her for any and all service needs. Thank you so much, Claudia! More

Funny and No BS dealer Gary was a great sales person. I requested certain information via internet. He gave me what I needed. He did not bother me everyday asking me to earn Gary was a great sales person. I requested certain information via internet. He gave me what I needed. He did not bother me everyday asking me to earn my business. When I was ready to buy he had everything ready. Very funny, friendly and personable person. I would buy my car from him again if the deal is right. More

This dealership takes care of its customers. Had help from Michael Goodman who advocated on my behalf. Mechanic team was able to diagnose a recurring issue and fix it - hopefully for the last time! Will from Michael Goodman who advocated on my behalf. Mechanic team was able to diagnose a recurring issue and fix it - hopefully for the last time! Will return to this dealership again and recommend it for service needs. I was promptly greeted when I arrived by a prepared service team. All associates wore masks and followed guidelines. They explained the “new normal” procedures and were very courteous. More

Went to dealer to install auto-dimming side mirror upgrade. Process was extremely smooth. Service was professionally done and quick. Service advisor was top notch. Will definitely return to dealer for upgrade. Process was extremely smooth. Service was professionally done and quick. Service advisor was top notch. Will definitely return to dealer for future service More

As always, everyone at Herb Gordon Subaru are always very professional. All my questions were answered and I will be buying a Subaru from Debbie Colt and Michael Roy in the near future. professional. All my questions were answered and I will be buying a Subaru from Debbie Colt and Michael Roy in the near future. More

The service and work done on my car was excellent. The service young lady listen to my concerns and recommended what needed to be done. She was very professional and knowledgeable about my car. I travel service young lady listen to my concerns and recommended what needed to be done. She was very professional and knowledgeable about my car. I travelled from Montgomery village to get my car service at Herb Gordon. They have a very friendly staff. Thank you Claudia for making sure my car is kept in good standing. My 3 year old car runs like new. More