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Herb Gordon Subaru

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
5.0
1,634 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,634 reviews

August 05, 2020

Supremium.. Great service good work man ship. Car done in time frame promised. Will continue to use this Subaru dealer for all my car needs. More

by William_aleshire
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2020 -

Herb Gordon Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 27, 2020

Amazing service- they go the extra mile to deliver excellent service & work in your best interest. They listen & meet your needs. Vitaliy was personable, friendly & incredibly helpful. I highly recomm More

by Ggt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2020 -

Herb Gordon Subaru responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

July 26, 2020

Excellent service and very hospitable. Squeezed my car in for maintenance on short notice and got me a loaner to use while my car was in the shop More

by ob
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2020 -

Herb Gordon Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 22, 2020

I had a great experience - dropped my car off in the morning for the 60k service, it was done by the time I clocked out at 5 and could pick it up that day. More

by Dtlbarton
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2020 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 20, 2020

We've purchased two cars from Herb Gordon Subaru and have been totally satisfied with sales and service. Special shout-out to service manager Michael Goodman for his competence, accommodation, and excellent More

by Crosstrekker
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2020 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

July 18, 2020

Great service department at Herb Gordon Subaru in Silver Spring, MD. Friendly and responsive to customer requests. Rob Jackson was great to work with and would highly recommend him to others. More

by SubieForester2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jackson
Report | Print
Jul 20, 2020 -

Herb Gordon Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

July 16, 2020

Dealership is customer friendly. checking in and out easy, efficient. waiting rooms clean but easy listening music preferred. Only place i take my car. Adieu More

by Ms Fletch
Recommend Dealer
Yes
Employees Worked With
Robert Jackson
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Jul 20, 2020 -

Herb Gordon Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 15, 2020

Outstanding customer service Wonderful quality of Outstanding customer service Wonderful quality of work They are the best. They listen. They go above and beyond all the time. I won’t go anywher More

by holliden57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jackson
Report | Print
Jul 20, 2020 -

Herb Gordon Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 15, 2020

Excellent customer service! Mike Goodman gave Clear Excellent customer service! Mike Goodman gave clear explanation of problems and solutions. Greatly appeciated loaner car. Too bad location is so far f More

by Subaru owner
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2020 -

Herb Gordon Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 13, 2020

Vitali always does an awesome job looking out for us. His focus is on doing the right thing for us his customers as if we family More

by James.boratenski
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2020 -

Herb Gordon Subaru responded

James, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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