Herb Gordon Subaru

Professional staff and good service while waiting for the roof rack to be installed. Did not get the key for the rack will return tomorrow roof rack to be installed. Did not get the key for the rack will return tomorrow More

Great Service My service experiences at Herb Gordon Subaru have always been exemplary. Claudia, my service advisor, keeps things simple nd clear and always tries t My service experiences at Herb Gordon Subaru have always been exemplary. Claudia, my service advisor, keeps things simple nd clear and always tries to be helpful. More

Best Subaru Dealership Ever My family have owned about 6 Subaru and have worked with multiple dealers. This is by far some of the best service I have ever encountered, from the My family have owned about 6 Subaru and have worked with multiple dealers. This is by far some of the best service I have ever encountered, from the car purchase, to the service experience, it is outstanding (Nordstroms level, but with more friendliness). I only wish I had found them sooner. More

Would highly recommend and will always bring my car back to Rodney! Excellent customer service with fast response time! Thank you Subaru! You guys will see me soon! to Rodney! Excellent customer service with fast response time! Thank you Subaru! You guys will see me soon! More

I love this dealership. I have close to 100,000 miles on my 2015 outback and I couldn’t be happier with the work and support I have gotten from Herb Gordon’s service department over nearly 5 years. It’s bee my 2015 outback and I couldn’t be happier with the work and support I have gotten from Herb Gordon’s service department over nearly 5 years. It’s been a great experience mainly because of the three individuals I’ve been fortunate to work with and who I think, are just stellar, they are Laurie, Vitaliy, and Michael. They represent exactly the kind of can-do attitude I would want representing my own business. Thank you and well done! More

Claudia was amazing! She was very attentive to my concerns about my vehicle and was able to diagnose what was wrong and got my car fixed super fast. She was great! 10/10 do recommend. concerns about my vehicle and was able to diagnose what was wrong and got my car fixed super fast. She was great! 10/10 do recommend. More

Today was my first visit to the service department with my new Forester. We had made an appointment and when we arrived, Greg Edward and Vitaliy Khlebnikov were very professional and performed a winter ser my new Forester. We had made an appointment and when we arrived, Greg Edward and Vitaliy Khlebnikov were very professional and performed a winter service for the car. It all went smoothly and efficiently More

The service department was very accommodating, they arranged a loaner car so I would not have to wait for the service. They were very thorough in explaining what would be done during the service. And e arranged a loaner car so I would not have to wait for the service. They were very thorough in explaining what would be done during the service. And everyone was friendly and wanted my experience to be positive. More

Scheduled 30,000 mile service on my 2017 Legacy. Herb Gordon Subaru sold me my 2017 Legacy. My first new car in several years is now 3 1/2 years old. The relationship has been a total pleasure. My Herb Gordon Subaru sold me my 2017 Legacy. My first new car in several years is now 3 1/2 years old. The relationship has been a total pleasure. My service adviser, Vitaliy Khlebnikov, treats me like a friend as well as a client.The service department has been great...always staying ahead of potential issues. During my visit today the mechanic discovered a small oil leak in a camshaft seal and, on Vitaliy's advice I had them repair it. This kept me in the customer waiting area for a little less than 2 extra hours. Offered a loaner I elected to wait as I had a good book with me and was fine relaxing and drinking cups of their very good coffee.They washed my car before returning it and I drove away with a satisfied smile. This is a really terrific place to have a relationship. More

Maintenance Visit Claudia has been phenomenal during all of my visits. We had a little bit of a hiccup when I came in for an oil change and tire installation because ti Claudia has been phenomenal during all of my visits. We had a little bit of a hiccup when I came in for an oil change and tire installation because tires I had scheduled online were on back-order. However, Claudia did everything that she could to track them down and made sure to keep me in the loop due to me moving out-of-state within a week. The tires came in earlier than expected and I was able to get them installed a few days before my move! Claudia, thank you so much for your help! I'm sad to be moving, but I hope to find someone as amazing as you! More