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Herb Gordon Subaru

Silver Spring, MD

5.0
1,532 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,532 reviews

February 07, 2020

It's always nice to walk into the service area and see happy and friendly faces. I normally wait while my car gets serviced but today I needed a rental car. I don't remember the lady's name who helped me More

by NC
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Herb Gordon Subaru responded

Thank you for sharing your positive service experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 06, 2020

It is certainly a pleasure to work with Harry Price as my service advisor. He is very courteous, friendly, knowledgeable, and always addresses my concerns. More

by barcal
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Herb Gordon Subaru responded

Hi Barcal, thank you so much for your positive comments about Herb Gordon Subaru! We're looking forward to your next visit with us! Take care.

February 06, 2020

Fast service that addressed all of my concerns and then some. Harry Price is an excellent service advisor. I will continue to work with him. More

by kennysteven
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2020 -

Herb Gordon Subaru responded

Kenny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 05, 2020

Everyone here was great at helping and insuring I left with the best deal. Eric, Rod and Jim delivered perfect customer service and worked with me to find something that worked for me. More

by GabeZ
Recommend Dealer
Yes
Employees Worked With
Rodrigo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Monnig
Feb 05, 2020 -

Herb Gordon Subaru responded

Gabez, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 05, 2020

Got me in to a scheduled maintenance visit same day despite not having available appointments. Got the work done in a speedy 2 hours when the team was available in between the other appointments. Still More

by James.kimball1
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Herb Gordon Subaru responded

James, we're so glad that we were able to go above and beyond your expectations. If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day.

February 05, 2020

Great service department. Honest, professional, courteous. Vitaly and the rest of the team are fantastic! Very helpful. Upfront about what needs to happen with your vehicle, and if you need somethi More

by SC
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 05, 2020

This dealership always give me an impression that they are genuinely concerned about the problems the customers have on their vehicles and they are very honest. They handle the problems very professionall More

by Chan Park
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Feb 07, 2020 -

Herb Gordon Subaru responded

Chan, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 04, 2020

Claudia has helped me many times to service my vehicle. She has shown excellent and fast service every time. I know my vehicle is in good hands once she has my keys. I will continue to take my vehicle ther More

by SilenSir4gx
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Feb 05, 2020 -

Herb Gordon Subaru responded

Hello there, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

February 04, 2020

I routinely bring my, and my husband's, Subaru in for service. All service reps are great, but Michael Goodman is my preference; he listens and is attentive to all our concerns, routinely communicates, a More

by Allie
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Herb Gordon Subaru responded

Allie, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 03, 2020

Amazing as always. Michael Goodman is a pleasure to work with and is always smiling which is contagious. Dominick Morrone takes such great car of my Forester. More

by Jenn H
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Morrone
Feb 14, 2020 -

Herb Gordon Subaru responded

Jenn, thank you for sharing your positive experience! We're looking forward to your next visit with us! Take care.

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