Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service as always from Vitaliy and the team. Got us a loaner car with no notice so my son and I didn’t have to wait when it turned out to be a longer than expected job. Got us a loaner car with no notice so my son and I didn’t have to wait when it turned out to be a longer than expected job. More
Excellent service and makes me want to come back next time to have work done to my car or even possibly buy a new car. Thanks! time to have work done to my car or even possibly buy a new car. Thanks! More
Condescending and unprofessional Al was the worst salesperson I've ever encountered in the car industry. He was completely unprofessional via e-mail, and even suggested I was lying ab Al was the worst salesperson I've ever encountered in the car industry. He was completely unprofessional via e-mail, and even suggested I was lying about an offer from another dealership. Would not recommend! More
My 30,000 mile service was very efficiently done. Harry Price, the Service Consultant, was really helpful in keeping me informed throughout. A very good experience. Price, the Service Consultant, was really helpful in keeping me informed throughout. A very good experience. More
The service was friendly, courteous and prompt. They clearly explained what work was needed and what the charges would be. I return for future service. clearly explained what work was needed and what the charges would be. I return for future service. More
Went in for servicing my wrx I went in to do my usual maintenance to my car and Claudia was very helpful. She came up to me and started to help me right away. She informed me of w I went in to do my usual maintenance to my car and Claudia was very helpful. She came up to me and started to help me right away. She informed me of what work my car needs and I will definitely be going back to her so that the work can be done. While I was waiting I was also chatting with Rod who was the one who sold me my WRX a couple years ago. Very professional salesman and great service. Customer service is very important to me but also when employees are able to connect with their customers. Rod is able to do both which I appreciate very much. More
Great service!! Michael is a gem:)..and even when I Great service!! Michael is a gem:) ..and even when I thought I left my house keys there, they went and checked all over for me! Great service!! Michael is a gem:) ..and even when I thought I left my house keys there, they went and checked all over for me! More
Professional, knowledgeable staff, understood the reason for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. More
Amazing service as always! Had my 50th anniversary WRX in for what appeared to be some bubbling or melting of the housing in both led headlights. They were both able to be replaced under warranty! Hands down for what appeared to be some bubbling or melting of the housing in both led headlights. They were both able to be replaced under warranty! Hands down the best service advisor out there. The man needs a pay raise. More
Worry Free Service It's saying a lot when your car has a problem and you say to yourself "at least I get to see Michael." Michael always provides fantastic service and h It's saying a lot when your car has a problem and you say to yourself "at least I get to see Michael." Michael always provides fantastic service and honest advice about the best course of action when something goes wrong. It feels good to just drop the car off and know you'll be taken care of. Life is stressful enough without worrying about being scammed when your car needs a repair. The ability to get a free courtesy car, doughnut, and a nice work space are a great bonus. More