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Herb Gordon Subaru
Silver Spring, MD
1,532 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
March 10, 2020
My experience with Rodney Rogers at Herb Gordon Subaru was outstanding. Rodney checked multiple times on me to insure as a new customer that I feel at home. Rodney delivers on the mission statement and ha was outstanding. Rodney checked multiple times on me to insure as a new customer that I feel at home. Rodney delivers on the mission statement and having great customer care. Robert Jackson, also assisted me and was lovely to work with . Would recommended aswell. A+ More
by cgarcia11
March 09, 2020
I always get taken care of by Rodney in service. I always leave satisfied from the dealership because of him and I would recommend him to everyone. leave satisfied from the dealership because of him and I would recommend him to everyone. More
by romano214
Employees Worked With
March 05, 2020
Michael was amazing. Honest, helpful, and great to work with. Will be back and will be making Herb Gordon my Subaru home for maintenance and repairs because of him! with. Will be back and will be making Herb Gordon my Subaru home for maintenance and repairs because of him! More
by missamandamoe
March 04, 2020
Excellent service! We have had Subarus in our family for over 10 years, and that is partly because of the wonderful support from their service department! over 10 years, and that is partly because of the wonderful support from their service department! More
by Guru.R01
Employees Worked With
March 02, 2020
Harry Price is excellent Mr. Price is very professional and attentive. He made sure that the service technician and manager Mr. Edwards (also first rate) were aware of my car Mr. Price is very professional and attentive. He made sure that the service technician and manager Mr. Edwards (also first rate) were aware of my car's issues and went out of his way to ensure a complete repair was performed. Easy 5/5 More
by MX60
February 28, 2020
Even when I showed up a day early for my appointment, Mike very kindly fit me in. He also had good, honest recommendations for me. Very personable. Mike very kindly fit me in. He also had good, honest recommendations for me. Very personable. More
by Karen P
Employees Worked With
February 28, 2020
So quick and easy to work with! I always trust and feel great about working with Claudia in service. Always recommend to fellow Subaru drivers! great about working with Claudia in service. Always recommend to fellow Subaru drivers! More
by emily Hough
Employees Worked With
Claudia Herrera
February 25, 2020
I have bought three cars from this dealership, and will almost certainly buy my fourth from them as well. Buying a car from Herb Gordon is painless. The service department is first rate. Everyone I have me almost certainly buy my fourth from them as well. Buying a car from Herb Gordon is painless. The service department is first rate. Everyone I have met here appears to really make an effort to have the customer have a positive experience. Subarus are great cars and Herb Gordon is a great dealer, which is why I come here and will continue to do so. More
by lvanarsdall
February 21, 2020
Awesome! Organized, quick, easy, relaxed, on time and positive! Got a free car wash and check fluids and tire pressure with the recall. Great experience. positive! Got a free car wash and check fluids and tire pressure with the recall. Great experience. More
by Bakerdaw
Employees Worked With
February 19, 2020
Our Service Rep. Bobbie Jackson was amazing. He is very knowledgeable and made us feel like we were part of his family. I am not sure anyone we’ll ever be able to match the service he provided us. He has knowledgeable and made us feel like we were part of his family. I am not sure anyone we’ll ever be able to match the service he provided us. He has restored our faith in the industry. Thanks Mr. Jackson. Thanks for Subaru for hiring great employees. More
by DirKCauley
Employees Worked With
Robert Jackson
