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Herb Gordon Subaru

Silver Spring, MD

5.0
1,532 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,532 reviews

May 19, 2020

Great service, clearly explained all components of the service including price and time estimate. Vitaliy is always ready with helpful information and advice. Thank you. More

by danielshimelis@gmail.com
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 19, 2020

Michael’s been great to work with. Very helpful and knowledgeable and is willing to accommodate your needs. I exclusively bring my car here for all my repairs. More

by lowkey214
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Herb Gordon Subaru responded

Lowkey, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 19, 2020

Exceptional service as always!!!! They were able to fit me in with my bizarre schedule and their busy one. Michael Goodman is fantastic and always makes sure I know what's going on with my car while I'm th More

by Jenn H
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Morrone
May 25, 2020 -

Herb Gordon Subaru responded

Jenn, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Subaru!

May 18, 2020

We have purchased two Subaru’s from Herb Gordon Subaru and have them serviced there regularly. The people are easy to deal with and are very good at explaining things. More

by CSHMD
Recommend Dealer
Yes
Employees Worked With
Mike Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership! We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2020

Harry was very helpful during my most recent visit. Harry was friendly and answered all my maintenance questions concerning my vehicle. Harry was even able to explain to me what to expect on my next More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Herb Gordon Subaru responded

Abbey, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

May 15, 2020

Super fast and reliable service as always. Vitaliy is always incredibly articulate, informative, and helpful to his customers, and is a pleasure to do business with. More

by Claytone
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Herb Gordon Subaru responded

Claytone, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

May 13, 2020

My visit at Herb Gordon Subaru was excellent. Michael Goodman took very good care of me. I will be getting my maintenance on my 2014 Outback at Herb Gordon because of him. First class establishment I hi More

by Damon Forbes
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Herb Gordon Subaru responded

Damon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We look forward to your next service visit! Take care!

May 13, 2020

Subaru Ascent 18K Service Appointment Per usual, my experience here was great. They were quick to get me checked in, and kept me updated throughout the day. They were also able to fit in More

by PKF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jackson
May 14, 2020 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

May 11, 2020

Always have an amazing experience bring my Subaru to Herb Gordon Subaru! They alway go out of their way to make you feel at home, especially my service advisor Rodney who takes care of me whenever I come in! More

by Dhanley
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Herb Gordon Subaru responded

Dhanley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru Thank you so much for choosing Herb Gordon Subaru as your first choice for service! .

May 11, 2020

Super professional service and remarkable customer experience! Highly recommend Herb Gordon Subaru to anyone looking to buy or service your vehicle! Thank you so much! More

by Flemmingrobert
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Herb Gordon Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

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