Herb Gordon Subaru

A somewhat limited "response" I e-mailed a specific offer for a specific vehicle (red Forester). The reply e-mail instead offered a different color vehicle at a price notably high I e-mailed a specific offer for a specific vehicle (red Forester). The reply e-mail instead offered a different color vehicle at a price notably higher than my offer, without acknowledging the possibility of a trade-in (which my offer had specifically included). Not much of an incentive for me to pursue a deal with Gordon. More

Supremium.. Great service good work man ship. Car done in time frame promised. Will continue to use this Subaru dealer for all my car needs. time frame promised. Will continue to use this Subaru dealer for all my car needs. More

Amazing service- they go the extra mile to deliver excellent service & work in your best interest. They listen & meet your needs. Vitaliy was personable, friendly & incredibly helpful. I highly recomm excellent service & work in your best interest. They listen & meet your needs. Vitaliy was personable, friendly & incredibly helpful. I highly recommend!! More

Excellent service and very hospitable. Squeezed my car in for maintenance on short notice and got me a loaner to use while my car was in the shop for maintenance on short notice and got me a loaner to use while my car was in the shop More

I had a great experience - dropped my car off in the morning for the 60k service, it was done by the time I clocked out at 5 and could pick it up that day. morning for the 60k service, it was done by the time I clocked out at 5 and could pick it up that day. More

We've purchased two cars from Herb Gordon Subaru and have been totally satisfied with sales and service. Special shout-out to service manager Michael Goodman for his competence, accommodation, and excellent been totally satisfied with sales and service. Special shout-out to service manager Michael Goodman for his competence, accommodation, and excellent customer skills - and cool sense of humor. More

Great service department at Herb Gordon Subaru in Silver Spring, MD. Friendly and responsive to customer requests. Rob Jackson was great to work with and would highly recommend him to others. Spring, MD. Friendly and responsive to customer requests. Rob Jackson was great to work with and would highly recommend him to others. More

Dealership is customer friendly. checking in and out easy, efficient. waiting rooms clean but easy listening music preferred. Only place i take my car. Adieu easy, efficient. waiting rooms clean but easy listening music preferred. Only place i take my car. Adieu More

Outstanding customer service Wonderful quality of Outstanding customer service Wonderful quality of work They are the best. They listen. They go above and beyond all the time. I won’t go anywher Outstanding customer service Wonderful quality of work They are the best. They listen. They go above and beyond all the time. I won’t go anywhere else More

Excellent customer service! Mike Goodman gave Clear Excellent customer service! Mike Goodman gave clear explanation of problems and solutions. Greatly appeciated loaner car. Too bad location is so far f Excellent customer service! Mike Goodman gave clear explanation of problems and solutions. Greatly appeciated loaner car. Too bad location is so far from our home. More