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Herb Gordon Subaru
Silver Spring, MD
1,577 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,577 reviews
January 21, 2021
Excellent service by Rodney Rogers for my great Subaru to be services for the airbag recall. You have a good employee and a wonderful product in Subaru! be services for the airbag recall. You have a good employee and a wonderful product in Subaru! More
by Riverman
Employees Worked With
January 21, 2021
The personnel are professional, courteous and friendly. Herb Gordon Auto World is a nice place to get away to although its to service the car. Herb Gordon Auto World is a nice place to get away to although its to service the car. More
by Micah
January 20, 2021
Thankful for consistently good service and trustworthiness of Herb Gordon Subaru - especially Michael who is always our service representative. I always feel like they are being straightforwar trustworthiness of Herb Gordon Subaru - especially Michael who is always our service representative. I always feel like they are being straightforward and honest with me. More
by kaciesaulters
Employees Worked With
January 20, 2021
Excellent Service. I highly recommend Herb Gordon Subaru for both sales and service. I take my Subaru Forester only to Herb Gordon for service. Check them out. for both sales and service. I take my Subaru Forester only to Herb Gordon for service. Check them out. More
by davemyja
Employees Worked With
January 19, 2021
Great customer service. Rob has this personalized service. The quality is superb. Highly recommended this Subaru dealership to my friends and relatives. Keep up the good work and trust of your client service. The quality is superb. Highly recommended this Subaru dealership to my friends and relatives. Keep up the good work and trust of your client. More
by gmrodriguez1925
Employees Worked With
Alan Goldberg, Robert Jackson
January 17, 2021
I could not remove my key from the ignition. Rob from the Service Department informed on how to solve the problem. He immediately scheduled an appointment for me the next morning to solve the issue, and the Service Department informed on how to solve the problem. He immediately scheduled an appointment for me the next morning to solve the issue, and kept be abreast of other service needs related to my car. More
by Amanda
Employees Worked With
Robert Jackson
January 16, 2021
If you need to bring you car in for service, working with Michael Goodman is a must. He’s extremely personable, explains each and every part of the service being done, and genuinely cares about making the cu Michael Goodman is a must. He’s extremely personable, explains each and every part of the service being done, and genuinely cares about making the customer happy. You can tell he cares about you and your car, and I look forward to working with him each time I bring the car in. More
by KH1
Employees Worked With
January 13, 2021
What a great experience!! Michael welcomed me when I arrived and kept me very informed. They even washed and vacuumed my car! I highly recommend using Herb Gordon Subaru!! arrived and kept me very informed. They even washed and vacuumed my car! I highly recommend using Herb Gordon Subaru!! More
by SMH
Employees Worked With
January 13, 2021
The staff is professional and courteous. I find the waiting area clean and comfortable and the arrangements of the chairs meet the CDC guidelines for distance waiting area clean and comfortable and the arrangements of the chairs meet the CDC guidelines for distance More
by Michelle Jackson
Employees Worked With
The person who manages rental, Claudia Herrera
January 13, 2021
Harry, my technician, was equal parts professional and just plain nice! He informed me of recommended service per mileage, yet not pushy. Great experience overall. just plain nice! He informed me of recommended service per mileage, yet not pushy. Great experience overall. More
by Pearl
Employees Worked With
