Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,535 reviews
I sent this already. When I clicked on images of staff the app dumped me out. It was a complicated intermittent problem. Because Vitally took me seriously, they monitored the car overnight found the prob the app dumped me out. It was a complicated intermittent problem. Because Vitally took me seriously, they monitored the car overnight found the problem and fixed it! More
Great experience! Michael Goodman was very helpful and friendly, I had forgotten that my regular service was covered but he did his due diligence so I didn’t pay for anything unnecessarily. friendly, I had forgotten that my regular service was covered but he did his due diligence so I didn’t pay for anything unnecessarily. More
Extremely friendly, helpful and easy to work with. Al is great and worked really hard to help me with my new lease given some challenging circumstances due to COVID. I really appreciated their flexibility great and worked really hard to help me with my new lease given some challenging circumstances due to COVID. I really appreciated their flexibility and working with me to get what I needed. More
Friendly, fast and honest. Vitaliy kept me informed the entire time and was amazing at explaining what repairs I need and the possible cause. Excellent service! entire time and was amazing at explaining what repairs I need and the possible cause. Excellent service! More
I had another fantastic experience at Herb Gordon Subaru dealer located on Automobile Blvd, especially worked with the advisor, Mr Vitaliy Khlebnikov. He went above and beyond taking care of my car issues l dealer located on Automobile Blvd, especially worked with the advisor, Mr Vitaliy Khlebnikov. He went above and beyond taking care of my car issues like his own car. My car’s speaker went bad and the car rims were scratched over all and he took care of those all within 4 hours top and my car’s sound system and the rims are prefect!!! I just can’t thank him enough for all the brilliant service he provides time after time to the customers like me. Subaru dealer is very fortunate to have Mr Vitaliy Khlebnikov as the Advivor to keep returned customers satisfied. I am more than happy to recommend any potential and subaru customers to come to his shop for any car purchases or services in further. Best regards, Courtney Vo More
He was easy to work with while buying a car during the height of the pandemic. He helped me to purchase it without having to go inside the showroom. height of the pandemic. He helped me to purchase it without having to go inside the showroom. More
Friendly, safe service , and easy to drop/pick up car. Communication very through on following up with car service needs. Very clean and honest with what goes on. Communication very through on following up with car service needs. Very clean and honest with what goes on. More
I’ve been coming here for 4 years. The service team always explains what need to be done and patiently answers my questions. They keep you informed every step of the way always explains what need to be done and patiently answers my questions. They keep you informed every step of the way More
Great service and staff interaction. While I was only going in for an oil change and tire rotation, they're multi-point inspection pinpointed some other minor issues that were addressed before they could going in for an oil change and tire rotation, they're multi-point inspection pinpointed some other minor issues that were addressed before they could become major issues! Thanks! More
Service was done faster than expected! Vitaly gave a very competitive price. Loaner was a brand new Crosstrek. I didn't want to give it back. Thank you Herb Gordon Subaru! competitive price. Loaner was a brand new Crosstrek. I didn't want to give it back. Thank you Herb Gordon Subaru! More