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Herb Gordon Subaru
Silver Spring, MD
1,604 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,604 reviews
October 03, 2024
Took my Outback for service and everything was as expected, work was completed on time expected, work was completed on time More
by Dan
Employees Worked With
October 03, 2024
They are always professional and friendly. And they have WiFi, so I don't have to miss work while I am waiting for my Subaru. And they have WiFi, so I don't have to miss work while I am waiting for my Subaru. More
by selena_healey
Employees Worked With
October 02, 2024
Joe made the process of buying a new car fun. It’s always nerve wracking committing to such a big purchase, but I feel that I got a good deal. I never felt pressured and I always felt like my nee It’s always nerve wracking committing to such a big purchase, but I feel that I got a good deal. I never felt pressured and I always felt like my needs were being heard. I would confidently recommend Joe to family and friends. More
by elliott k
October 02, 2024
Joe Cooch and Shawn Hirsch were very helpful in the process of leasing my car. I was able to test drive a few cars on the lot and when it came to the leasing and finance process, it could not have gone process of leasing my car. I was able to test drive a few cars on the lot and when it came to the leasing and finance process, it could not have gone any smoother. I appreciate their customer service. More
by Maclen Bonavita
Employees Worked With
October 01, 2024
Joe was very helpful and took time to help me get the best car I could find. Marc Dorfman made my experience very easy to get everything set up for my payment. Mike Sarecky was amazing helping me find th best car I could find. Marc Dorfman made my experience very easy to get everything set up for my payment. Mike Sarecky was amazing helping me find the pre-owned car I was looking for. Amazing all around. Thank you all! More
by JRam1984
Employees Worked With
October 01, 2024
Best car buying experience I've ever had. Straight forward and nothing I didn't want when it came time to finance. Quick service as well Straight forward and nothing I didn't want when it came time to finance. Quick service as well More
by cblair7777
September 30, 2024
Vitaliy was great! Been his customer for many years and he knows precisely my needs for my car. Been his customer for many years and he knows precisely my needs for my car. More
by Lahari
Employees Worked With
September 28, 2024
From the very first conversation I had with Kevin, I knew I was in good hands. He was professional, knowledgeable, patient, and incredibly helpful. At every step in the process, he took time to explain thing I was in good hands. He was professional, knowledgeable, patient, and incredibly helpful. At every step in the process, he took time to explain things and walk thru any questions we had. The next time we need to buy a car, he will be our first phone call. More
by Brian
September 26, 2024
We had the honor and pleasure of working with Sagan to purchase a CPO Subaru Ascent: Onyx Edition this past week. He was quite personable and professional, and his knowledge base was impressive. We talked purchase a CPO Subaru Ascent: Onyx Edition this past week. He was quite personable and professional, and his knowledge base was impressive. We talked sports while discussing all the important "adulting" stuff needed for purchasing a "new to us" vehicle. We recommend Sagan and this dealership to all. More
by Josh
