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Herb Gordon Subaru
Silver Spring, MD
1,634 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,634 reviews
December 18, 2024
Herb Gordon Subaru service is fair, honest, convenient, and easy to schedule. Vitaliy is a great service representative! and easy to schedule. Vitaliy is a great service representative! More
by cameron.asylum@verizon.net
Employees Worked With
December 17, 2024
I’ve been a customer of Herb Gordon Subaru since 2007. My advisor - Luis is absolutely the best. His knowledge, customer service, and patience is outstanding. They always take good care of my car and me. My advisor - Luis is absolutely the best. His knowledge, customer service, and patience is outstanding. They always take good care of my car and me. More
by Bajamama
Employees Worked With
Luis Prada
December 16, 2024
I really like Subaru and this is my 3rd vehicle from this dealer. Always good. dealer. Always good. More
by ChellisGarcia57
December 15, 2024
For the most part I always have a very pleasant experience bringing my car in for service. Luis is always attentive and patient and takes the time to make sure I am informed throughout the entire p experience bringing my car in for service. Luis is always attentive and patient and takes the time to make sure I am informed throughout the entire process. More
by Shannon.
Employees Worked With
Luis Prada
December 15, 2024
Amazing commitment and service not just to me, but to my mother-in-law whose car was totaled recently as well. She almost bought a car at another dealership, but thankfully heard the truth from Mohammed and mother-in-law whose car was totaled recently as well. She almost bought a car at another dealership, but thankfully heard the truth from Mohammed and bought the Subaru instead. More
by phbigelow
December 13, 2024
Always prompt and the always under promise and over deliver. Great customer services. Promises kept and deadlines met. deliver. Great customer services. Promises kept and deadlines met. More
by wjbonsai
December 12, 2024
The brakes and rotors hob was done in a timely manner which was good. The car brakes is working perfectly. which was good. The car brakes is working perfectly. More
by Kgransam
Employees Worked With
December 11, 2024
Mo made the experience quite easy and satisfying. He presented all of the requisite options without undue pressure and was very helpful in guiding our interactions with other staff. All of the othe He presented all of the requisite options without undue pressure and was very helpful in guiding our interactions with other staff. All of the other staff in finance and service areas we interacted with were most helpful and understanding and made our car buying experience a positive one. We would definitely recommend Herb Gordon to others. More
by jgramatins
December 11, 2024
Luis is the best! Whether it's just routine service or a bigger job, he's always really good at keeping me updated on the status of my car. I trust him to take good ca Whether it's just routine service or a bigger job, he's always really good at keeping me updated on the status of my car. I trust him to take good care of my car and keep my best interests in mind. He's my go-to guy for any job, big or small. More
by mraja
