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Herb Gordon Subaru
Silver Spring, MD
1,613 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,613 reviews
November 30, 2024
A big thank you to Moe, Mike, and Mark from me and Robert. You made our car buying experience a positive one. Robert. You made our car buying experience a positive one. More
by Amakana
November 29, 2024
Serce advisor Vitaliy was great communicator. Work completed on time, pricing was fair, and all work was clearly explained. Work completed on time, pricing was fair, and all work was clearly explained. More
by steve h
Employees Worked With
November 29, 2024
Fantastic service. Vitaly was extremely helpful. He took time to answer all of my questions. Vitaly was extremely helpful. He took time to answer all of my questions. More
by johnolgafarley
Employees Worked With
November 21, 2024
The sales rep was cordial and helpful. He made it an easy transaction. I enjoyed working with him. He made it an easy transaction. I enjoyed working with him. More
by Felismajor
Employees Worked With
November 21, 2024
I've been a satisfied customer for 21 years. I very much appreciated Luis Prada's attention to my vehicle and to me. I also am very impressed by your new system of communication with the custo I very much appreciated Luis Prada's attention to my vehicle and to me. I also am very impressed by your new system of communication with the customer while in the waiting room. More
by Rob Lance
November 20, 2024
It’s basically the people who work there. Everyone is informed, involved and ready to help with any questions or concerns. Everyone is informed, involved and ready to help with any questions or concerns. More
by dlo9
November 14, 2024
Excellent service and pleasant experience. For over 15 years we have been using this facility to buy cars and use their services. For over 15 years we have been using this facility to buy cars and use their services. More
by Ivana
November 12, 2024
Thanks to Herb Gordon Subaru, I'll be on the road tomorrow heading back to Alabama. Luis Prada was instrumental in getting me seen quickly. Thank you Luis and the Service Department tomorrow heading back to Alabama. Luis Prada was instrumental in getting me seen quickly. Thank you Luis and the Service Department More
by dgbptms89
Employees Worked With
Luis Prada
November 11, 2024
Vitaly is one of the kindest, knowledgeable service advisors I have ever had the pleasure to work with. He gives through explanations and does not pressure you into getting things done that can wait a advisors I have ever had the pleasure to work with. He gives through explanations and does not pressure you into getting things done that can wait a bit. I really appreciate the pleasure of working with him! More
by RacerX
