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Herb Gordon Subaru

Silver Spring, MD

5.0
1,575 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,575 reviews

November 05, 2024

From arrival to departure, today’s visit was easy and efficient. I always enjoy how kind, caring and friendly all the service reps are. Love the coffee machine and the complimentary car wash, especially More

by elizhenley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, don’t know the names of my greeter or checkout person😢
Nov 07, 2024 -

Herb Gordon Subaru responded

Hi Elizhenley, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help.

October 26, 2024

I had an incredible experience at Herb Gordon. Joe was an incredibly kind and knowledgeable salesman who carefully answered every question we had. We had a fantastic experience with Marc in the fi More

by Auva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cooch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cooch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Herb Gordon Subaru responded

HI, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

October 25, 2024

Great, easy, seamless car buying experience. Thanks Moe and Nick (Sean too). They listened and took care of us. More

by David B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Herb Gordon Subaru responded

Hi David, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2024

This is my second Subaru, and I have had all my service for both cars done at Herb Gordon Subaru in Silver Spring. Vitally is the best service representative I have ever worked with More

by jlwitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

October 21, 2024

We feel incredibly fortunate to have had the experienced and professional Subaru team nearby during our purchase of the Subaru Forester Sport. Initially, I was considering buying a Jeep but ultimately decid More

by OD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Herb Gordon Subaru responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 21, 2024

Top notch service and really great customer support. I’m always really pleased and feeling positive after a visit to herb Gordon’s Subaru. More

by Kentere2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

He’s a very personable guy who actually tries to get you the best deal possible. Wouldn’t rather have any other salesman help me More

by Anon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 16, 2024

The service center here is amazing! The staff really helped me out when I was in a bind. They checked out my car with no advanced notice and free of charge. Ken was extremely helpful an More

by Sarah Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Herb Gordon Subaru responded

Hi Sarah, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

October 16, 2024

They take time to give you the best bang for your buck! Excellent service, even better staff More

by Sarah Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Herb Gordon Subaru responded

Hi Sarah, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

October 14, 2024

Honestly, Mr. Prada is better than the other service providers I have encountered since purchasing my New Subaru Premium in 2019. More

by Ayesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerell Latham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Herb Gordon Subaru responded

Hi Ayesha, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!