Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I called Herb Gordon Subaru on May 30 inquiring about availability of new and used Foresters for my daughter, spoke with Lakshman Sukar who was helpful, friendly without being overbearing, and informativ availability of new and used Foresters for my daughter, spoke with Lakshman Sukar who was helpful, friendly without being overbearing, and informative. My wife, daughter, and her boyfriend arrived at the lot on May 31 and were immediately impressed with Lakshman's style: helpful, straightforward, informed. We test drove a used vehicle and were convinced that this was the car. The stated price was reasonable, but Lakshman coordinated a non-threatening negotiation between the sales manager and us and we quickly arrived at a final offer that was extremely satisfactory. The subsequent dealing with John Doherty to complete the paper was smooth, helpful, friendly, and efficient especially considering that a recent storm had taken the main computer system offline. The car was prepped and ready to go as soon as the paperwork was completed and Lakshman then walked my daughter around the car - inside and out - pointing out features, controls, etc. We drove off extremely pleased, satisfied, and content. Total elapsed time was 3 hours including the test drive. Extraordinary. Best auto purchase experience I've had in 35 years. More
I was able to find the exact subaru I was looking for on Herb Gordon's Subaru website. After speaking to John Ritchie in sales on the phone I soon after came to the dealership to purchase my new subaru. My Herb Gordon's Subaru website. After speaking to John Ritchie in sales on the phone I soon after came to the dealership to purchase my new subaru. My car purchase went so smoothly thanks to John Ritchie and Kelly Rogers who were extremely pleasant and attentive to be with. More
Reading and hearing stories of mistreatment of a customer by a salesmen I was nervous going to purchase my first new car on my own. I found this dealer online and it was the first place I visited. I am ext by a salesmen I was nervous going to purchase my first new car on my own. I found this dealer online and it was the first place I visited. I am extremely luck to have done so. They didn't play any number games, no harsh sales tactics, it was simply we love these cars and we want you to love them too. I would recommend anybody who is looking for a new subaru to please visit this dealer! More
To my dismay, my Subaru Forester went in for two head cylinder gasket failures. Mike Schildt handled my case to my full satisfaction. I commend him for his positive and helpful attitude and his profes cylinder gasket failures. Mike Schildt handled my case to my full satisfaction. I commend him for his positive and helpful attitude and his professional work ethic. I highly recommend the Herb Gordon dealership, and I would definitely purchase another car with this dealership. Thank you, Kg More
I just wanted to let consumers know how great Herb Gordon Suburu (formerly Dodge/Suburu) is. I have taken my car to Herb Gordon for over 5 years. During that time, all of the employees have been fantastic, Suburu (formerly Dodge/Suburu) is. I have taken my car to Herb Gordon for over 5 years. During that time, all of the employees have been fantastic, the prices are fair, and they are always honest with me as to what my car needs. I also wanted to let people know that I own a Chrysler, and that Herb Gordon can still do work on your car (it just can't be manufacture warranty work). I felt I should take the time because to write the review because I can't say enough good things about them. For Chrysler customer's looking for a great shop, I can't think of a better dealership to take your car to. More