Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday Closed
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mr. Melson, was excellent, he had great customer service skills. I had a very busy scheduled on the Friday, my husband and I walked into the dealership, Mr. Melson was very accomondating. His knowledge of skills. I had a very busy scheduled on the Friday, my husband and I walked into the dealership, Mr. Melson was very accomondating. His knowledge of the Subura was mind blowing, he gave us an actual tour, explaining all details of our car, from inside out, from under the hood to the top of our car. I would definitely refer him to family and friend. More
I had an excellent experience with Jason Withrow at Herb Gordon Subaru. Mr Withrow,gave me his complete attention,explaining everything, simply and without trying to overwhelm me. He was very pleasant and Gordon Subaru. Mr Withrow,gave me his complete attention,explaining everything, simply and without trying to overwhelm me. He was very pleasant and did not display any heavy handiness toward trying to sell me a car. I definitely would recommend Jason to friends and coworkers. Lillian Wolf More
We brought our Subaru from John about 9 months ago. He walked us through all the options and did not make us feel pressured or forced into making a decision. I was most impressed by the fact that unlike a walked us through all the options and did not make us feel pressured or forced into making a decision. I was most impressed by the fact that unlike a lot of sales people he actually followed through on any promise that he made. I would recommend John and all the sales people from Herb Gordon to anyone who wants a great deal on a Subaru. More
These guys are a great 'not your typical' dealership. Everyone goes that extra mile to make you feel like you are there most important customer. The whole Herb Gordon Subaru group, from sales to service Everyone goes that extra mile to make you feel like you are there most important customer. The whole Herb Gordon Subaru group, from sales to service make you feel special. I rate this dealership a 5 out of 10 because the whole process when you arrive with your vehicle is managed by them until the moment you leave. if they say it will take 1 hour that is how long it usually takes More
In the last 25 years, I have purchased 6 new vehicles at different times. This is the first time I can say that I am satisfied with my car buying experience. That's why I'm going through the trouble of regi different times. This is the first time I can say that I am satisfied with my car buying experience. That's why I'm going through the trouble of registering and submitting this review. The sales person I dealt with, Lakshman Sukar, was outstanding. He was knowledgeable; courteous; didn't employ any tricks; made the whole process very pleasant. I did quite a bit of research before I started shopping. I had also previously visited 2 other Subaru dealers. So I was armed with good deal of information. There was very little haggling needed over price. The price they could agree was acceptable to me. I spent much less time than I feared I would need at the dealership. The financing part of the process could have been better. It was handled by Eric. But it was OK. After the purchase, even though it was late in the evening, Lakshman drove the new vehicle for me to my residence, about 45 minutes away. I was very impressed with this Sales person and that made the whole experience a very positive one for me. I would recommend this dealer, particularly Lakshman Sukar, to anyone without any hesitation. More
I received immediate and courteous attention when I entered the dealership sales room. My sales person was very thorough in showing me the car and answering questions I had about the car and about the entered the dealership sales room. My sales person was very thorough in showing me the car and answering questions I had about the car and about the purchasing process. He was personable and provided clear straightforward information. There were no gimmicks and no lines. It was a very good car buying experience. More
After 10 years with my last Subaru, I decided it was time for a new one and visited Herb Gordon Subaru. Lackshaman Sukar helped me choose my new car and explained all the options to me. The visit was frien for a new one and visited Herb Gordon Subaru. Lackshaman Sukar helped me choose my new car and explained all the options to me. The visit was friendly and positive so when he called to say the car I wanted had come in, I bought it. He gave me a tour through the technology and had me out of the dealership with my new car quickly. A week later, I'm thrilled with the car and the ease of purchasing it. More
This is my second Subaru from Herb Gordon. Lakshman Sukar was my sales consultant; I couldn't have had a better one than Lakshman. He was informative, well versed, new the car inside and out and didn’t jerk was my sales consultant; I couldn't have had a better one than Lakshman. He was informative, well versed, new the car inside and out and didn’t jerk me around about the price (unlike some other dealers). I would recommend him and Herb Gordon Sabaru to anyone who’s looking to buy a car. More
After considering a new Forester for 2 months or so, I finally decided to drive one and visited Jason at Herb Gordon Subaru. He was very responsive and helpful, and had great knowledge about both the Fore finally decided to drive one and visited Jason at Herb Gordon Subaru. He was very responsive and helpful, and had great knowledge about both the Forester and the Outback. The finance person was also extrememly friendly and helpful. Overall, a painless and rewarding process for getting a new Forester, which I am totally enjoying. Thanks! More
Herb Gordon offered us a fantastic price out of the gate--lower than other dealerships' prices after we had negotiated. They gave us a fair deal on our trade, and overall, the car paperwork process wen gate--lower than other dealerships' prices after we had negotiated. They gave us a fair deal on our trade, and overall, the car paperwork process went pretty painlessly. We went in to Herb Gordon more than once to look at vehicles, and we were never pressured. These guys a pros, and they're interested in moving as many vehicles as possible--which means low prices for customers. More