Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday Closed
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Over the years, I have had both very good and very bad experiences buying cars. My recent experience with Jason and Brian at Herb Gordon ranks at the top in terms of knowledge, fairness,and ease with whi experiences buying cars. My recent experience with Jason and Brian at Herb Gordon ranks at the top in terms of knowledge, fairness,and ease with which I purchased my new Forester. They were professional but never pushy. No games. What they promised was what they delivered. More
Dave was a great sales representative to work with. I purchased a car from him earlier in the year, and when it came time to get a second new car this year, I immediately went back to him for the new car purchased a car from him earlier in the year, and when it came time to get a second new car this year, I immediately went back to him for the new car. Dave has been very helpful with all of the questions we have had both before and after the sale was made. After the purchase we had a few issues and concerns, but the dealership acted quickly to help us out without any cost to us. Great customer service and a real willingness to help out their customers. Highly recommended. More
Lied about warrenty to sell car. Did not give an honest answer to a very specific question and now I am paying for it in time and money. I wish I had spent more time with the Honda dealership I visited els answer to a very specific question and now I am paying for it in time and money. I wish I had spent more time with the Honda dealership I visited elsewhere. While I did not like Honda's answer, at least they were honest. More
My experience in purchasing my new Subaru was terrific and I will recommend MileOne Subaru to anyone. Lakshman Sukar, the Salesman, was both friendly and knowledable, there were no questions that he coul and I will recommend MileOne Subaru to anyone. Lakshman Sukar, the Salesman, was both friendly and knowledable, there were no questions that he could not answer. It was raining that day and he came out to the parking lot to greet us as we looked at the cars on the lot. Mr. Sukar was a pleasure to meet and work with. Brian Liddiard, Finance Director, made the purchase a pleasure. He was friendly, helpful and creative in his approach. Mr. Liddiard made the entire process a pleasure and personal, not an assembly line process. More
Excellent experience with Jason Withrow at this dealership. He was extremely knowledgeable about the Foresters I was looking at and provided thorough, clear, and very detailed answers to all of my dealership. He was extremely knowledgeable about the Foresters I was looking at and provided thorough, clear, and very detailed answers to all of my questions. Gave the impression that he wanted to help me select the right car for me, and was patient with all of my questions. He was very professional, with non of the pressure tactics that car buyers hate. Cost of the cars was very clearly presented. This was my 6th car shopping experience, and he was definitely the best car salesperson I have ever worked with. More
I found this dealers are very honest and knowledgeable about the car, they are working with me like they are not selling a car instead of serving me. They are working more like a team. The price is also v about the car, they are working with me like they are not selling a car instead of serving me. They are working more like a team. The price is also very reasonable without any hidden cost. I highly suggest you buy a car with them. More
I would highly recommend this dealership based on the superb experience I encountered with the Subaru team members. Everyone directly and indirectly involved with my deal made me feel like they really w superb experience I encountered with the Subaru team members. Everyone directly and indirectly involved with my deal made me feel like they really wanted me to purchase my car. There was no pressure, no stress - John and Eric did everything within their power to ensure my purchasing experience was a good and easy undertaking. I appreciate their knowledge, professionalism and good-nature. I am a first-time buyer with the Subaru company, and I plan to keep my car for many years to come (the Lord's willing). I can honestly say, "I love my Subaru." Thanks, guys, on a job well done! tp More
Lakshman Sukar was the first Subaru sales rep that we met. He was very helpful, informative, and a pleasure to work with while we debated on purchasing our new car, a 2010 Forrester. Over the course of a met. He was very helpful, informative, and a pleasure to work with while we debated on purchasing our new car, a 2010 Forrester. Over the course of a couple months Lakshman took the time to e-mail us, staying in touch with information while never pressuring us. Once we were ready to purchase the car, Lakshman took the time to go over his inventory, walk us through our options, and offered assistance in explaining the financing details. Our "first" experience purchasing a Subaru was very positive and enjoyable. I believe a good deal of that is credited to Lakshman and his commitment to dealing with you on both a professional and personal level. We wouldn't hesitate buying another vehicle at this dealership. More
Lakshman Sukar was extremely honest, straightforward, and respectful. He was a pleasure to deal with, and we bought our new car from him because he has such integrity. This is the fourth car we have bought f respectful. He was a pleasure to deal with, and we bought our new car from him because he has such integrity. This is the fourth car we have bought from Herb Gordon (two Nissan Muranos and now two Subarus) and all of our service is done by Herb Gordon as well. Mike Jr. Schildt in the service dept and also Mike Sr. are excellent and always do a fine job of seeing that our cars are in outstanding order. We do highly recommend Herb Gordon as an outstanding place to buy a car and to service a car. More
I have nothing but praise for my buying experience with Lakshman Sukar and Herb Gordon Subaru. I had done my homework and knew what I wanted, and Lakshman quickly worked with me to source the car in a cou Lakshman Sukar and Herb Gordon Subaru. I had done my homework and knew what I wanted, and Lakshman quickly worked with me to source the car in a couple of emails and calls. Walked out with the car only 1 hour after arriving and the dealership to close the transaction. Definitely and incredibly smooth experience, and I am tremendously satisfied with the deal. More