Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I found this dealers are very honest and knowledgeable about the car, they are working with me like they are not selling a car instead of serving me. They are working more like a team. The price is also v about the car, they are working with me like they are not selling a car instead of serving me. They are working more like a team. The price is also very reasonable without any hidden cost. I highly suggest you buy a car with them. More
I would highly recommend this dealership based on the superb experience I encountered with the Subaru team members. Everyone directly and indirectly involved with my deal made me feel like they really w superb experience I encountered with the Subaru team members. Everyone directly and indirectly involved with my deal made me feel like they really wanted me to purchase my car. There was no pressure, no stress - John and Eric did everything within their power to ensure my purchasing experience was a good and easy undertaking. I appreciate their knowledge, professionalism and good-nature. I am a first-time buyer with the Subaru company, and I plan to keep my car for many years to come (the Lord's willing). I can honestly say, "I love my Subaru." Thanks, guys, on a job well done! tp More
Lakshman Sukar was the first Subaru sales rep that we met. He was very helpful, informative, and a pleasure to work with while we debated on purchasing our new car, a 2010 Forrester. Over the course of a met. He was very helpful, informative, and a pleasure to work with while we debated on purchasing our new car, a 2010 Forrester. Over the course of a couple months Lakshman took the time to e-mail us, staying in touch with information while never pressuring us. Once we were ready to purchase the car, Lakshman took the time to go over his inventory, walk us through our options, and offered assistance in explaining the financing details. Our "first" experience purchasing a Subaru was very positive and enjoyable. I believe a good deal of that is credited to Lakshman and his commitment to dealing with you on both a professional and personal level. We wouldn't hesitate buying another vehicle at this dealership. More
Lakshman Sukar was extremely honest, straightforward, and respectful. He was a pleasure to deal with, and we bought our new car from him because he has such integrity. This is the fourth car we have bought f respectful. He was a pleasure to deal with, and we bought our new car from him because he has such integrity. This is the fourth car we have bought from Herb Gordon (two Nissan Muranos and now two Subarus) and all of our service is done by Herb Gordon as well. Mike Jr. Schildt in the service dept and also Mike Sr. are excellent and always do a fine job of seeing that our cars are in outstanding order. We do highly recommend Herb Gordon as an outstanding place to buy a car and to service a car. More
I have nothing but praise for my buying experience with Lakshman Sukar and Herb Gordon Subaru. I had done my homework and knew what I wanted, and Lakshman quickly worked with me to source the car in a cou Lakshman Sukar and Herb Gordon Subaru. I had done my homework and knew what I wanted, and Lakshman quickly worked with me to source the car in a couple of emails and calls. Walked out with the car only 1 hour after arriving and the dealership to close the transaction. Definitely and incredibly smooth experience, and I am tremendously satisfied with the deal. More
Mr. Melson, was excellent, he had great customer service skills. I had a very busy scheduled on the Friday, my husband and I walked into the dealership, Mr. Melson was very accomondating. His knowledge of skills. I had a very busy scheduled on the Friday, my husband and I walked into the dealership, Mr. Melson was very accomondating. His knowledge of the Subura was mind blowing, he gave us an actual tour, explaining all details of our car, from inside out, from under the hood to the top of our car. I would definitely refer him to family and friend. More
These guys are a great 'not your typical' dealership. Everyone goes that extra mile to make you feel like you are there most important customer. The whole Herb Gordon Subaru group, from sales to service Everyone goes that extra mile to make you feel like you are there most important customer. The whole Herb Gordon Subaru group, from sales to service make you feel special. I rate this dealership a 5 out of 10 because the whole process when you arrive with your vehicle is managed by them until the moment you leave. if they say it will take 1 hour that is how long it usually takes More
We brought our Subaru from John about 9 months ago. He walked us through all the options and did not make us feel pressured or forced into making a decision. I was most impressed by the fact that unlike a walked us through all the options and did not make us feel pressured or forced into making a decision. I was most impressed by the fact that unlike a lot of sales people he actually followed through on any promise that he made. I would recommend John and all the sales people from Herb Gordon to anyone who wants a great deal on a Subaru. More
I had an excellent experience with Jason Withrow at Herb Gordon Subaru. Mr Withrow,gave me his complete attention,explaining everything, simply and without trying to overwhelm me. He was very pleasant and Gordon Subaru. Mr Withrow,gave me his complete attention,explaining everything, simply and without trying to overwhelm me. He was very pleasant and did not display any heavy handiness toward trying to sell me a car. I definitely would recommend Jason to friends and coworkers. Lillian Wolf More
In the last 25 years, I have purchased 6 new vehicles at different times. This is the first time I can say that I am satisfied with my car buying experience. That's why I'm going through the trouble of regi different times. This is the first time I can say that I am satisfied with my car buying experience. That's why I'm going through the trouble of registering and submitting this review. The sales person I dealt with, Lakshman Sukar, was outstanding. He was knowledgeable; courteous; didn't employ any tricks; made the whole process very pleasant. I did quite a bit of research before I started shopping. I had also previously visited 2 other Subaru dealers. So I was armed with good deal of information. There was very little haggling needed over price. The price they could agree was acceptable to me. I spent much less time than I feared I would need at the dealership. The financing part of the process could have been better. It was handled by Eric. But it was OK. After the purchase, even though it was late in the evening, Lakshman drove the new vehicle for me to my residence, about 45 minutes away. I was very impressed with this Sales person and that made the whole experience a very positive one for me. I would recommend this dealer, particularly Lakshman Sukar, to anyone without any hesitation. More