Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent car buying experience. Dave Melson gave me the price I wanted without any hassle and his appraiser gave me a fair price for my trade-in. Dave also provided a detailed description of the various op price I wanted without any hassle and his appraiser gave me a fair price for my trade-in. Dave also provided a detailed description of the various operations of the vehicle in a warm and friendly manner. Eric Lendrum provided a detailed overview of the financing and registration aspects of the transaction in a very courteous and professional manner. More
I just bought a new Forester after 10 years of very satisfied service on my 2002 model. The sales team is very courteous, willing to work with you, and no pressure applied. They went out of their way t satisfied service on my 2002 model. The sales team is very courteous, willing to work with you, and no pressure applied. They went out of their way to locate the specific model and features I wanted. Their service has been outstanding on my prior car. Never had a need to bring it back to fix a problem twice. Service work is always done at the promised time. More
The salesman was very courteous. I had to do my own research to get the best price, so shop around. Good dealership to work with, and not too much sales pressure with add-on protection. The Subaru Le research to get the best price, so shop around. Good dealership to work with, and not too much sales pressure with add-on protection. The Subaru Legacy I have purchased handles great, and good gas mileage (about 30/gal during the first 500 miles. More
The employees spent hours with me on several occasions answering all of my leasing questions. They were extremely patient and kind. When I came back and was concerned about the Forester being too large, t answering all of my leasing questions. They were extremely patient and kind. When I came back and was concerned about the Forester being too large, they suggested I test drive the Imprezza which I fell in love with. They seemed honest and fair throughout the whole process and really tried to help me in any way they could. Two thumbs up! More
After searching pretty much the entire east coast to find my car, I managed to blindly call Herb Gordon, and speak to Lakshman. The car that I wanted was sitting on a truck in their parking lot (Nobody else my car, I managed to blindly call Herb Gordon, and speak to Lakshman. The car that I wanted was sitting on a truck in their parking lot (Nobody else had test driven it yet!) and I was able to negotiate the price of the vehicle in under 3 minutes. There was a Shuttle arranged from the Silver Spring metro station to the dealership, and I then moved to the financing portion. Bryan was helpful explaining my options, and helped me finagle the numbers in such a way that I got a very good deal on some extras (LOJACK, etc). I purchased a 2011 Subaru Impreza WRX STI, and couldn't be happier. More
We just moved to Maryland from MA and this was by far the best car buying experience we have ever had! From the moment we walked in until the time we drove off with the new car...in only a few hours and on t best car buying experience we have ever had! From the moment we walked in until the time we drove off with the new car...in only a few hours and on the same day! Dave was incredibly knowledgeable and Eric, who took care of the financing and registration, was also great to work with. More
The overall experience at the Subaru Herb Gordon was great. We knew exactly what kind of car we wanted. So first we asked for an online quote at various Subaru dealers in Maryland. Herb Gordon Subaru re great. We knew exactly what kind of car we wanted. So first we asked for an online quote at various Subaru dealers in Maryland. Herb Gordon Subaru responded immediately. I and David Melson then exchanged e-mails about what and when I needed the car. The car was delivered in the most timely manner. We are very happy with our new Outback ! More
Lakshman quickly found the car I wanted, at the right price. The purchase was extremely smooth, and all at the dealership were very pleasant. The use of a loaner car was a major factor in choosing this d price. The purchase was extremely smooth, and all at the dealership were very pleasant. The use of a loaner car was a major factor in choosing this dealership, and the free first oil change was a nice benefit. More
This dealer have excellent service and their pricing is reasonable. They are always pleasant to deal with. They handled my financing and got me a screaming rate beating out my local bank. Their employees i reasonable. They are always pleasant to deal with. They handled my financing and got me a screaming rate beating out my local bank. Their employees is friendly , patience and helpful to foreign customer. Especial my sales agent, Mr.Sukar went above and beyond to answer all of my questions and find information if I needed. He was honest and upfront, no hassling or cover-ups. He was also knowledgeable and friendly. I would recommend Mr.Sukar to anyone who is looking to buy new, or used. The management team was also nice, but didn't radiate the same trustworthy vibe as Mr.Sukar, we were in good hands with him. More
2/24/11 Dear DealeRater.com I purchased a new 2/24/11 Dear DealeRater.com I purchased a new Subaru this week from Mile One Herb Gordon Subaru, and a young man named Jason Withrow. I feel it 2/24/11 Dear DealeRater.com I purchased a new Subaru this week from Mile One Herb Gordon Subaru, and a young man named Jason Withrow. I feel it very neccessary to boast about the way Jason treated me! Typically car salesman approach prospects and especially women like fresh meat, and it is such a dreaded experience for me normally. I am 41 years old and this Subaru is the (7th) car I have purchased in my lifetime, but dealing with Jason and his unique style was a first! Jason was the first car salesman that approached me with humility, decency, and respect. It was the BEST car buying experience I have ever had. It was exactly the car I was hoping for and he was so accomodating and a pleasure to work with. He really made me feel important, and a valued customer. I would recommend him and that dealership to anyone I meet. Sincerely Andrea Landes- new Subaru (hopefully lifetime driver) More