Herb Gordon Subaru

I purchased a 2008 Subaru WRX STI, from a dealership other than Herb Gordon. With in the first few months of ownership I had a simple mechanical issues with my STI. I asked the other dealership to assis other than Herb Gordon. With in the first few months of ownership I had a simple mechanical issues with my STI. I asked the other dealership to assist me with the problem and I was literally left out to dry! I told a friend of mine about the issue I had, and he said I should see Michael at Herb Gordon Subaru in Silverspring. I told him that I was closer to another Subaru dealer in Annapolis but he insisted that I go to Michael! After one visit I was sold, and not because of the one problem I had was fixed. The professional interaction, accurate knowledge that he had of my car, and the calm/easy going nature he had with the situation had me sold on where I will take my Subaru now & and forever! After three years of solid service and repairs I sold my wifes 2009 Honda Odyessy Touring and purchased a 2011 Subaru Outback Limited. The service team of Michael senior/junior, Ken, & Vitaliy was enough to convince me that I didn't want to have any other vehicle other than a Subaru! If you want a trustworthy place for your service take your Subie to them, and you will not be disappointed!!! More

Lakshman is awesome. I really don't know how he sells cars. He just talk to you like a buddy and when it's time to talk about the car, he knows everything you want to know. Following through is one of cars. He just talk to you like a buddy and when it's time to talk about the car, he knows everything you want to know. Following through is one of his strong point. He just calls and ask you if you needed anything from him. Anything you ask him to ask the sales manager, he will instead of saying "if i ask him, will you buy it today?" and other crap other salesman seem to say. Lakshman is truly a friend first and foremost. More

Over the past 30 I have purchased 15+ new cars and trucks (wife,kids ect)This was my second purchase form Herb Gordon Subaru and Larkshman, You will not find a better Salesperson than Larkshman,The price (wife,kids ect)This was my second purchase form Herb Gordon Subaru and Larkshman, You will not find a better Salesperson than Larkshman,The price we arrived at was very agreeable Mr. Sukar displayed a truly professional demeanor. He was extremely competent, an excellent knowledge of the vehilce and could answer any question. Everyone at Herb Gordon Subaru was very friendly,knowledgable, personable, and professional. Unlike other car dealerships, nobody tried to pressure me into buying a vehicle or any produts or services that we did not want.Anybody looking for a Subaru should make Herb Gordon and Larkshman their first stop. I already have plans to go back in and buy another new car from them. More

Mr. Sukar was friendly, informative, relaxed--no high pressure. He did want to sell the car, of course, but he listened to me and got me the car I wanted. He gave me lots of information about the cars an pressure. He did want to sell the car, of course, but he listened to me and got me the car I wanted. He gave me lots of information about the cars and the dealership. When I went back for a couple of extras that had to be ordered, he had them within two days and got them installed pronto. More

Mr. Sukar was pleasant, courteous, knowledgeable and helpful. He did not pressure me in any way which I greatly appreciated. I do not like the car buying routine but Mr. Sukar made it as stress free a helpful. He did not pressure me in any way which I greatly appreciated. I do not like the car buying routine but Mr. Sukar made it as stress free as I believe it can be. It was one of the better experiences I have ever had purchasing a vehicle. he worked with me to get a price that I believe is fair without ever applying pressure. He worked with me after the purchase to make sure I was satisfied and that all accessories not currently on the car at the time of purchase were ordered and contacted me as soon as they arrived, less than a week. Even though this was a new car purchase, I rated quality or work. I don't believe that quality of work only applies to repair or service work. Mr. Sukar displayed a truly professional demeanor. He was extremely competent, an excellent knowledge of the vehilce and could answer any question. Jack More

We test-drove a number of cars before deciding on a Subaru Forester. There were no "hard-sell" tactics and when we changed our mind about the one we wanted there were no problems. We did our homework a Subaru Forester. There were no "hard-sell" tactics and when we changed our mind about the one we wanted there were no problems. We did our homework and feel were were not overcharged for the new car. I would recommend the dealership to my friends considering buying cars. More

Salesman was excellent; purchase was painless; highly recommended; bought previous Subaru from this dealer and had my car serviced by them; service was excellent. Highly recommended. recommended; bought previous Subaru from this dealer and had my car serviced by them; service was excellent. Highly recommended. More

From the moment we walked into Herb Gordon dealership, everyone we encountered was friendly, helpful, attentive. Our salesman, Lakshman Sukar, was respectful, pleasant, patient and listened to what we sa everyone we encountered was friendly, helpful, attentive. Our salesman, Lakshman Sukar, was respectful, pleasant, patient and listened to what we said and asked. The price we arrived at was very agreeable. More

Everyone at Herb Gordon Subaru was very friendly, knowledgable, personable, and professional. Unlike other car dealerships, nobody tried to pressure me into buying a vehicle (which can be very frust knowledgable, personable, and professional. Unlike other car dealerships, nobody tried to pressure me into buying a vehicle (which can be very frustrating). Additionally, they gave me a great price on my new Forester (better than other Subaru dealerships) and thoroughly examined the car and the owner's manual with me before I drove it home. If you're in the market for a new Subaru, check out Herb Gordon first! More

The best way to sum up my experience is pleasant. Usually not a word associated with car buying. I sent in a request for information late Sunday night and by 11am Monday I had and email from John. Bryan work not a word associated with car buying. I sent in a request for information late Sunday night and by 11am Monday I had and email from John. Bryan worked the numbers for me and got me in a car with the down payment I could handle. Both were very friendly and eager to help and answer any questions I had. I never felt like I was a bother to them. There was also never any pressure or scare tactics used to up sell me on anything. I have been to a few different dealerships and this by far was the easiest, nicest, and comfortable experience I have had. Anybody looking for a Subaru should make Herb Gordon their first stop. I already have plans to go back in 2 years and buy another new car from them. More