Herb Gordon Subaru

When I first arrived at the Herb Gordon dealership, I was not quite sure what type of vehicle I wished to purchase. Subaru was one of 5 manufacturers and 11 models that I considered. I met Chris Stauffer wh not quite sure what type of vehicle I wished to purchase. Subaru was one of 5 manufacturers and 11 models that I considered. I met Chris Stauffer who was very helpful in showing me and letting me test drive 2 Subaru models. I really appreciated his knowledge, friendliness, and professionalism. After visiting all the dealerships that interested me, my choice was reduced to 5 models, including the Subaru Forester. Since gas mileage was an issue for me, Chris pointed out that the Forester optionally was manufactured with standard transmission. When I test drove the standard transmission, I felt that I found my match. I considered all my possibilities and decided that ordering my vehicle, rather than purchasing off the lot was my best choice. I made an offer that I thought was a very nice price for me, and it was accepted without drama. The ordering of the car was not an issue, and I drove my car away about 4 weeks after I ordered it. The financing was remarkable (o% for 3 years), and I concluded the most pleasant purchase (I've purchased 5 vehicles in my lifetime) that I've ever had. I am one happy camper, literally and figuratively! More

Terrific Subaru dealership! Based on previous reviews read on this website, we chose to visit Herb Gordon Subaru first when recently shopping for a 2012 Outback Limited. Lakshman Sukar and Dave Melson we read on this website, we chose to visit Herb Gordon Subaru first when recently shopping for a 2012 Outback Limited. Lakshman Sukar and Dave Melson were terrific - both in person and then on the telephone when we called with follow-up questions after our test drive. Since this was our first Subaru purchase, we wanted to shop any price quote hard and also, to find out which dealership would be best for service and/or any future potential vehicle issue. After going to numerous dealerships in the MD, VA, DC area, not only was Herb Gordon Subaru's quote the lowest, they hands down provided the better service and consistent friendliness. Dave Melson was especially impressive and helpful - that man knows Subarus! Our advice to anyone in the market for a Subaru - go to Herb Gordon Subaru first and save yourself time and money. They are a rarity in a world of less-than-desireable salespeople and pushy dealerships...they are honest, knowledgeable and first class! We're confident we made the best deal price-wise and have purchased from a reputable dealer that stands behind their vehicles. Thank you Herb Gordon Subaru! More

Tried to buy a car here but could not get anyone to return my calls after the initial visit (they didn't have one in stock with the colors/options I wanted). Expected to hear from them soon about return my calls after the initial visit (they didn't have one in stock with the colors/options I wanted). Expected to hear from them soon about progress finding the trim/color I wanted, but didn't hear anything. Tried calling, but found it VERY hard to get the sales people on the phone. Left many messages, all went unanswered. When I did manage to get them on the phone, they'd say they were working on it and would call me with news but then didn't. After getting the run-around for 3 weeks I went to another dealership and they got me the trim/color/options I wanted in less than a week! More

This is my second Outback purchase in 2 1/2 months I enjoyed my wife's so much that I traded in my F150 for one myself Great Car!! and I can not say enough about how enjoyable it is to deal with Herb Go enjoyed my wife's so much that I traded in my F150 for one myself Great Car!! and I can not say enough about how enjoyable it is to deal with Herb Gorden the entire dealership is a First Class act. Lakshman is awesome this is my 3rd purchase from him you can not go wrong working with him on a new car deal. try all the other dealers then go to Herb Gorden and see Lakshman you will be happy that you did. More

You hear horror stories about buying a new car, but I couldn't be happier with my experience at Herb Gordon. It started the first day talking to Jason who made a very fair and transparent offer to my fia couldn't be happier with my experience at Herb Gordon. It started the first day talking to Jason who made a very fair and transparent offer to my fiancee and I on our new Impreza Sport Limited. They didn't have one on the lot yet so Jason's colleague John let us look all over his personal car. Jason followed up while the car was on order and then when we took delivery this week Jason and Michael (with a severely injured hand) stayed very late to help us attach a bike rack and walk us through all of the car's features (bluetooth setup, etc.). Finance manager Matt Diorio stayed late as well and saved us a half a point on the financing. Herb Gordon isn't the closest Subaru dealer to our home, but it's totally worth the trip. More

A fair and pleasant new car purchase. Jason was helpful and responsive over the course of a month of phone calls and emails. When Subaru of America issued a stop ship order that delayed my car's delivery and responsive over the course of a month of phone calls and emails. When Subaru of America issued a stop ship order that delayed my car's delivery until I was out of the country, Jason arranged to hold the car until I got back even though I had not completed the purchase. He spent an hour personally going over the car's controls and setting up the Bluetooth links. Bryan's presentation of a dealer financing offer was fair, nothing deceptive as often happens. More

My experience was great because there was a mix up with my new car and every attempt was made and achieved to help me to complete my transaction on the day I was at the dealership. This was also at a reaso my new car and every attempt was made and achieved to help me to complete my transaction on the day I was at the dealership. This was also at a reasonable price and with a smile during the process. I am very satisfied and this is my second purchase from Herb Gordon. More

We left the dealership feeling really good about our purchase. Will definitely buy from Herb Gordon in the future and recommend to our friends. The entire process was easy, fast and thorough. Each st purchase. Will definitely buy from Herb Gordon in the future and recommend to our friends. The entire process was easy, fast and thorough. Each step of our purchase was smooth and hassle free. We never felt pressured and were encouraged to try out different vehicles until we finally found the right vehicle for us. All of the employees were very helpful and friendly. It was definitely the best car purchase we have every made. More

What a great and easy buying experience at Herb Gordon Subaru! Not only was John very helpful, but everyone there was very helpful. I am going to buy my next Subaru there, and would recommend this dealer Subaru! Not only was John very helpful, but everyone there was very helpful. I am going to buy my next Subaru there, and would recommend this dealer to anyone looking for a new or used Subaru in a second! Thanks Again, Dante G. Mercurio More

I love coming to Herb Gordon Subaru Service department. There are some awesome! and class A people there. Michael Jr.and Ken. Basically, the entire group are note worthy. I will be doing business with Herb There are some awesome! and class A people there. Michael Jr.and Ken. Basically, the entire group are note worthy. I will be doing business with Herb Gordon Subaru in Silver Spring for a long time. They are the best!!! More