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Herb Gordon Subaru

Silver Spring, MD

5.0
1,577 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,577 reviews

January 10, 2015

Friendly Staff and Easy Process We could not be happier with our experience at Herb Gordon Subaru. We worked with Lakshman Sukar who provided excellent customer service and made the More

by lexidgordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lakshman Sukar
December 28, 2014

Mr Frank Nanney I had been looking for a Subaru Outback with a specific configuration. It turned up on Herb Gordon's inventory so I went to the dealership and bough More

by Frank Nanney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lakshman Sukar
Jan 02, 2015 -

Herb Gordon Subaru responded

Thank you for your heartfelt response Frank Nanney. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that our sales team led you to your new vehicle, and we will certainly share your feedback with our entire team. Please do not hesitate to call or pop back in to see us. Thanks & happy driving!

December 21, 2014

Herb Gordon Subaru and James Boratenski were great! Did some research online trying to find a trusted dealership to buy my new vehicle, this place had stellar reviews and my experience there was just th More

by Wes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Boratenski, Jim Boratenski
Dec 22, 2014 -

Herb Gordon Subaru responded

Hi Wes, thanks for the encouraging words. We appreciate you taking the time to let us know we've met yours and our own high-set standards. Please stop by or call anytime you need anything. Thanks!

December 11, 2014

Hassle free I went in knowing what vehicle I wanted and my salesmen, Gary Grace allowed me to test drive the Forrester to select the which model. He gave me no pr More

by Lees4810
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Grace
Dec 15, 2014 -

Herb Gordon Subaru responded

Hello! Herb Gordon Subaru would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Gary and the team! Thank you again for your review!

December 09, 2014

Bad experience after sales We were going to buy Subaru Forrester at Fitzgerald. We had bought our Prius from them many years ago. And we have never had an issue with service eve More

by Vguptausa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed above
Dec 15, 2014 -

Herb Gordon Subaru responded

Thank you for your feedback about Herb Gordon Subaru. We apologize if we missed the mark during your recent visit. We do appreciate your time as a customer and we pride ourselves in the service we provide after a purchase. We do not show anyone in our database with your name. We would like the opportunity to speak with you about your concerns to ensure you are completely satisfied. Please feel free to contact our Service and Parts Director, Greg Edwards, at gedwards@mileone.com or 301-890-5462 to further discuss. Thank you again for your time and we hope to hear from you soon.

November 23, 2014

Eased all my concerns about getting a new car. Jim Boratenski met us when we first walked in, understood our interests and talked about what might suit us, set us up with a test drive and was excel More

by caggour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Boratenski, Jim Boratenski
Nov 24, 2014 -

Herb Gordon Subaru responded

Hi - Herb Gordon Subaru would like to congratulate you on your new 2015 Subaru Forester! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

October 31, 2014

Great dealership I bought new Subaru 2.5I limited 2015. My sale person was Lakshman Sukar and we also met General Sale manager Michael Roy. Both were very nice, friend More

by anatoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lakshman Sukar, Michael Roy
Nov 03, 2014 -

Herb Gordon Subaru responded

Hi anatoli - Herb Gordon Subaru would like to congratulate you on your new 2015 Subaru 2.5l! It was a great experience for Lakshman Sukar, Michael Roy and the rest of our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your 2.5l as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us! www.facebook.com/herbgordonsubaru

October 21, 2014

Excellent Customer Service!!! I worked with John Sessoms and Bryan Liddiard. They were both very personable and provided extraordinary service. As the other reviews mentioned, More

by seojongmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sessoms, Bryan Liddiard
Oct 22, 2014 -

Herb Gordon Subaru responded

Hello seojongmin, Herb Gordon Subaru would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with John, Bryan and the team! Thank you again for your review. www.facebook.com/HerbGordonSubaru

September 30, 2014

No Pressure Sales Sales team was helpful in keeping us in our predetermined budget. They was no pressure to spend any more money than we could afford and no up-selling More

by jmlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny P., Jason Withrow
Oct 31, 2014 -

Herb Gordon Subaru responded

Hello jmlund, Herb Gordon Subaru would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with the Herb Gordon team! Thank you again for your review. www,facebook.com/herbgordonsubaru

October 29, 2013

Buying my new Subaru Forester 2014 at Herb Gordon Subaru in Silver Spring was a hassle-free and most unstressful experience. Gary Grace who sold the car to me was most helpful and knowledgeable, with a goo More

by FManibog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Grace, Michael Roy
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