Herb Gordon Subaru

Simple No-Hassle purchase, with Great Helpful Service. My wife purchased a Subaru back in November 2014. Jim Boratenski was great. He explained her options without pushing her toward anything. When we took My wife purchased a Subaru back in November 2014. Jim Boratenski was great. He explained her options without pushing her toward anything. When we took delivery of the vehicle, he spent the time to go over all the features and functions, helped get the bluetooth phone pairing set up, and explained everything in great detail. Couldn't ask for better service. So when I needed to get a new vehicle in June 2015, I came to him. Same thing again. I can't recommend Jim Boratenski and Herb Gordon Subaru highly enough. More

Great Buying Experience Buying my new Subaru Outback was a no hassle, positive experience thanks to Susan Ireland my sales representative. She was polite and patient with me Buying my new Subaru Outback was a no hassle, positive experience thanks to Susan Ireland my sales representative. She was polite and patient with me as I compared and contrasted the Outback and Forester. Susan was very knowledgeable of the options of the Outback and thoroughly answered all of my questions. She kept me informed of the delivery date of the vehicle, and when I picked it up she spent over an hour orienting me to all of the Outback's features. My son-in-law recommended Herb Gordon based on his personal car buying experience with the Dealership. Susan has kept in contact with me to answer some additional questions I had. This is the best car buying experience I have ever had. I would highly recommend Susan Ireland if you are interested in purchasing a Subaru. More

Fast and Painless Car Buying I was in and out the door with a new Impreza in under two hours. Jim Boratenski was patient, helpful, attentive,and not at all pushy. Jim (and all of I was in and out the door with a new Impreza in under two hours. Jim Boratenski was patient, helpful, attentive,and not at all pushy. Jim (and all of the staff I dealt with) made every effort to make the process as quick and easy as possible. This is the 5th time I've bought a car, and it was by far the most pleasant. If I'm still in the area next time I'm in the market, I'll definitely go back. More

Lakshman Sukar is awesome! The folks at Herb Gordon Subaru were just wonderful, smart, helpful and kind. Lakshman was outstanding to work with. No tough sell, just helpful and The folks at Herb Gordon Subaru were just wonderful, smart, helpful and kind. Lakshman was outstanding to work with. No tough sell, just helpful and informative and gracious. I didn't dream the experience of buying a new car could be so pleasant....Lakshman made it so. His kind and gentle demeanor is a wonderful asset....he is an incredible person and of the highest value to the dealership. I would recommend him without reservation. More

Good dealership / customer service Jim Boratenski was a very patient and helpful sales associate. The bottom line numbers were fair and didn’t require haggling. This is by far the mos Jim Boratenski was a very patient and helpful sales associate. The bottom line numbers were fair and didn’t require haggling. This is by far the most courteous and professional dealership I’ve ever dealt with. They also helped me with a loose rear-view mirror and offered to warranty replace the whole assembly if it ever comes loose again. They are committed to your Subaru satisfaction. If you are in the market for a Subaru, don’t go anywhere else. More

New Car Purchase- 5/2/2015) James Boratenski, our Sales Consultant, was excellent in all aspects of our experience at Herb Gordon Subaru and would recommend him highly. He was pa James Boratenski, our Sales Consultant, was excellent in all aspects of our experience at Herb Gordon Subaru and would recommend him highly. He was patient with our all our questions concerning the sale and various operating aspects of our new Outback Premium (some of which he had to explain several times for me). He has called me to see how we were doing and always said to call him if we had any questions. Likewise, Diego Munizaga, our Finance Manager, was patient with our questions concerning the loan. Next, we'll see how the Service Department fares when I bring the wagon in for its 1st 6 month scheduled maintenance in November. This is the 1st foreign car either of us have ever had in 61 years of driving and hope it lives up to its reputation. Bob and Gail McGuire More

NEW 2015 CROSSTREK, SPECIAL ORDER Staff was super courteous and accommodating, and above-all, honest. I was given an initial quote that included a mistake on the calculation of sales-t Staff was super courteous and accommodating, and above-all, honest. I was given an initial quote that included a mistake on the calculation of sales-tax. In the end, the dealer gave me the original, lower amount originally quoted and noted it as their mistake. I've never been to a dealership that was willing to eat cost just for the sake of honesty and reputation. Additionally, the sales associate worked with me for a little less than a month in locating, redirecting, and ultimately delivering the exact car that I was looking for. Excellent. More

Great Purchase Experience!! The Sales Consultant, John Sessoms, was always very professional, respectful, pleasant and helpful. He provided detailed information about the SUV, a The Sales Consultant, John Sessoms, was always very professional, respectful, pleasant and helpful. He provided detailed information about the SUV, and answered all of my questions; but was NOT "pushy" or annoyingly aggressive. Bryan Liddiard was also very informative and helpful with the Financial part of the sale. This was indeed an Outstanding Experience!! More

THE BEST!!! These Guys are the BEST!! This is my 6th lease and each time they have been , Professional, Courteous and always approachable. John Richie who has sin These Guys are the BEST!! This is my 6th lease and each time they have been , Professional, Courteous and always approachable. John Richie who has since retired was the same way. All the staff, service and sales are truly the Best and I highly recommend them all if you're looking to purchase, lease or just need work done on your present Subaru. Thank You Guys for always making me feel welcomed!! A.W. More

Professionalism without pressure Before buying a Subaru, we test drove Hondas, Nissans, and Fords. Though what one can decide from a test drive is somewhat limited, I liked the feel Before buying a Subaru, we test drove Hondas, Nissans, and Fords. Though what one can decide from a test drive is somewhat limited, I liked the feel of the Subaru best. The sales representative at Subaru did not use high-pressure sales tactics, but answered every question we raised in a professional manner, and reviewed the comparative options available on the three classes of Legacies, as well as options in which we were interested. The finance manager was friendly and explained the cost of all options, giving his opinion of the value of each option, making our choice of options easier. Overall, the quality of the buying experience at Herb Gordon Subaru exceeded that of any of the dealers with whom we met. More