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Herb Gordon Subaru
Silver Spring, MD
1,597 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,597 reviews
December 30, 2024
Brandon provided to me a fair out of the door price, and he kept to his word on the price. Brandon loves cars and it is obvious that he loves his job. He brings a lot enthusiasm and knowledge to the buying he kept to his word on the price. Brandon loves cars and it is obvious that he loves his job. He brings a lot enthusiasm and knowledge to the buying process , I also appreciated that the dealership does not practice the 4-square method of selling. cars. Shawn in financing presented the extended warranty options but there was not pressure to buy anything that I was not interested in. Overall a great experience for something that I dreaded. More
by rbsalerno
December 27, 2024
Friendly, helpful, and they do a great job of rehabbing cars for resale. Love getting a loaner car when I go for service as well. Have bought 3 cars from them. cars for resale. Love getting a loaner car when I go for service as well. Have bought 3 cars from them. More
by Jane
Employees Worked With
December 24, 2024
Muhammad was such a pleasure to work with. He went above and beyond to help my mother with her first Subaru Outback purchase . He was very understanding, patient and friendly through the bu He went above and beyond to help my mother with her first Subaru Outback purchase . He was very understanding, patient and friendly through the buying process. Muhammad, also gave my mom a tutorial on how to use the tech and safety features built in her car. He’s truly an asset to the Subaru Co. Thank you for all you do!!! More
by margara10534
Employees Worked With
December 18, 2024
Herb Gordon Subaru service is fair, honest, convenient, and easy to schedule. Vitaliy is a great service representative! and easy to schedule. Vitaliy is a great service representative! More
by cameron.asylum@verizon.net
Employees Worked With
December 17, 2024
I’ve been a customer of Herb Gordon Subaru since 2007. My advisor - Luis is absolutely the best. His knowledge, customer service, and patience is outstanding. They always take good care of my car and me. My advisor - Luis is absolutely the best. His knowledge, customer service, and patience is outstanding. They always take good care of my car and me. More
by Bajamama
Employees Worked With
December 16, 2024
I really like Subaru and this is my 3rd vehicle from this dealer. Always good. dealer. Always good. More
by ChellisGarcia57
December 15, 2024
For the most part I always have a very pleasant experience bringing my car in for service. Luis is always attentive and patient and takes the time to make sure I am informed throughout the entire p experience bringing my car in for service. Luis is always attentive and patient and takes the time to make sure I am informed throughout the entire process. More
by Shannon.
Employees Worked With
December 15, 2024
Amazing commitment and service not just to me, but to my mother-in-law whose car was totaled recently as well. She almost bought a car at another dealership, but thankfully heard the truth from Mohammed and mother-in-law whose car was totaled recently as well. She almost bought a car at another dealership, but thankfully heard the truth from Mohammed and bought the Subaru instead. More
by phbigelow
December 13, 2024
Always prompt and the always under promise and over deliver. Great customer services. Promises kept and deadlines met. deliver. Great customer services. Promises kept and deadlines met. More
by wjbonsai
December 12, 2024
Luis was fantastic to work with. He was so communicative and helpful when our car needed complicated servicing. He was so communicative and helpful when our car needed complicated servicing. More
by R
Employees Worked With
