
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
Customer Care at its Best! My experience with Herb Gordan is always a pleasant one. Employees are Friendly, courteous and thoughtful. My Service Advisor is Mr. Chase King. Ch My experience with Herb Gordan is always a pleasant one. Employees are Friendly, courteous and thoughtful. My Service Advisor is Mr. Chase King. Chase is knowledgeable and does an exceptional job, typically going the extra mile to make sure all my repair needs and concerns are met. The Herb Gordan Service Center and its employees represent customer care at its best! More
GREAT SERVICE EVERYTHING WAS GREAT FROM FRONT DESK ,SALES AND FINANCING DEPARTMENT IT WAS A GREAT EXPERIENCE FRIENDLY AND KNOWLEDGEABLE PEOPLE WILLING TO HELP EVERYTHING WAS GREAT FROM FRONT DESK ,SALES AND FINANCING DEPARTMENT IT WAS A GREAT EXPERIENCE FRIENDLY AND KNOWLEDGEABLE PEOPLE WILLING TO HELP THE CUSTOMERS GOOD JOB More
Excellent Customer Service As always, my experience with Herb Gordon Nissan's Service Department is always excellent. My Service Advisor - Mr. Grant King is extremely profession As always, my experience with Herb Gordon Nissan's Service Department is always excellent. My Service Advisor - Mr. Grant King is extremely professional and knowledgeable, and ensures that the service on my Pathfinder is accurate, done in a timely manner, and is cost effective. Thank you Herb Gordon and Mr. King! M. Davis More
Friendly and Excellent Customer Service Excellent service from Lynn. She kept me inform about my car needs and future services. She is very professional, knowledgeable and friendly which I Excellent service from Lynn. She kept me inform about my car needs and future services. She is very professional, knowledgeable and friendly which I greatly appreciate. I will definitely bring my car back to this location because of her great customer service.... Thank you!! More
Feedback I have always been pleased with my experiences with Herb Gordon. It is SO obvious that Nissan Service employees are dedicated. . .not always easy whe I have always been pleased with my experiences with Herb Gordon. It is SO obvious that Nissan Service employees are dedicated. . .not always easy when in a customer service position. (!) From the "voice" answering my call to service personnel. . . .professional, knowledgeable, friendly and caring. Thanks Herb Gordon More
Excellent help Musa helped me get a car, treated me great. The car is much better then I ever expected by far. I wanted a car that makes me feel safe in bad weather Musa helped me get a car, treated me great. The car is much better then I ever expected by far. I wanted a car that makes me feel safe in bad weather and definitely got it. Thank you sir More
Friendly and Clean environment. I waited for my vehicle and it was suppose to be estimated time 4 hours. It took less than 4 hours. I am a happy camper. environment. I waited for my vehicle and it was suppose to be estimated time 4 hours. It took less than 4 hours. I am a happy camper. More
Amazing Dealership and Salesperson We went to many other dealerships and by far they were the most informative and was honest and professional. The other dealership promised us 0% fina We went to many other dealerships and by far they were the most informative and was honest and professional. The other dealership promised us 0% financing which is what we were told all along and once we sat down they told us it was not the case as they had given us a rebate. We walked out and found Herb Gordon and they gave us the price and 0% financing as promised. I would go back again. More
Honest and Professional The process was a complete joy. I’ve been looking to get the best deal possible on either a Buick Encore or Nissan Kicks since early July. We finally The process was a complete joy. I’ve been looking to get the best deal possible on either a Buick Encore or Nissan Kicks since early July. We finally narrowed the search down to the Kicks alone. Now where to buy? Pohanka Nissan (Fredericksburg disaster). Ben P at Herb G. was awesome, professional, and very attentive to our wants and needs I would recommend HG Nissan to everyone I know. More
Great customer service Timely and friendly. Thanks for being so to the point about each item that was performed. The 15,000 mile check was not the same price as stated on Timely and friendly. Thanks for being so to the point about each item that was performed. The 15,000 mile check was not the same price as stated on the web page. $186 vs $266 More