Herb Chambers Toyota of Auburn - Service Center

Service department is great. Chan is so sweet and so helpful - he is a pleasure to deal with. Plus he let me hand him all of the online coupons I had printed and he figured out wh Chan is so sweet and so helpful - he is a pleasure to deal with. Plus he let me hand him all of the online coupons I had printed and he figured out which worked best for me. :) More

Service Excellent service. Chan is an exceptional service person who always takes care of you and helps you in any way possible. He is one of the reasons why Excellent service. Chan is an exceptional service person who always takes care of you and helps you in any way possible. He is one of the reasons why we service all our cars at Herb Chambers. More

Rav 4 hybrid I Love the vehicle. Third purchase at Herb Chambers. Previously bought a Rav 4 and a Yaris . Issa was a very patient and attentive salesman. The hybri I Love the vehicle. Third purchase at Herb Chambers. Previously bought a Rav 4 and a Yaris . Issa was a very patient and attentive salesman. The hybrid is great! More

Always excellent service!Excellent communication. Gets Always excellent service! Excellent communication. Gets me In and out quickly. 👍 I always recommend this dealership! ******************** I have p Always excellent service! Excellent communication. Gets me In and out quickly. 👍 I always recommend this dealership! ******************** I have purchased 5 Herb Chambers vehicles. Thank you! More

Effortless and Speedy Great experience with Chan Nguyen for the first scheduled maintenance on the new vehicle. Website scheduling functioned as expected with no delays arr Great experience with Chan Nguyen for the first scheduled maintenance on the new vehicle. Website scheduling functioned as expected with no delays arriving on-site and great customer service. More

30K check-up Started on time, answered all my questions, addressed my concerns regarding small issues, and set me up with a salesperson to handle my questions and Started on time, answered all my questions, addressed my concerns regarding small issues, and set me up with a salesperson to handle my questions and interest regarding a used car purchase. More

inspection sticker Time to have car inspected was longer than I normally would spend for this service. When performing the inspection the tire inflation light was on yet Time to have car inspected was longer than I normally would spend for this service. When performing the inspection the tire inflation light was on yet they failed to test pressure in the tires and resolve the issue. More

Exceptional customer service Martin Dodd is a truly exceptional service advisor. Professional in all aspects of his work, he clearly and completely explains what needs to be done Martin Dodd is a truly exceptional service advisor. Professional in all aspects of his work, he clearly and completely explains what needs to be done, the costs, and length of time it will take. He doesn't hesitate to explain emergent issues and their impact on cost and duration of the repairs. He brings to my attention things that don't necessarily need to be done now but should be addressed at the next service and gives me an expectation of the costs and duration of the future repairs. Mr. Dodd is the number one reason I keep coming back to the dealership, followed closely by the quality of work done. Please give Mr. Dodd a bonus and/or raise. He deserves it! More

Really like Alyssa I like working with Alyssa; I feel like she goes the extra mile. My car is getting older so it means a lot that I can trust the person I am working w I like working with Alyssa; I feel like she goes the extra mile. My car is getting older so it means a lot that I can trust the person I am working with to be friendly, to answer all my questions, and to not sell extra services that I don't need. More

I can honestly say she made it so easy simple uncomplicated on my purchase of my new car 🚘... she’s verry up front and honest not one of those car salespeople that just tell you anything for a c uncomplicated on my purchase of my new car 🚘... she’s verry up front and honest not one of those car salespeople that just tell you anything for a commission and get you out her face .... I will gladly recommend her to anyone. I had a bad experience with Harr Toyota in Worcester and I’ll tell you herb chambers is THE BEST OF THE BEST !!!!!! 🗣🗣🗣🗣🗣🗣 More