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Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,162 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,162 Reviews of Herb Chambers Toyota of Auburn - Service Center
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November 02, 2016
sales and service I purchased a new 2016 Toyota Corolla in May of 2016. On November 2 i brought the car in for 10,000 mile service. Chan Nguyen made the service appoin I purchased a new 2016 Toyota Corolla in May of 2016. On November 2 i brought the car in for 10,000 mile service. Chan Nguyen made the service appointment on November 1. Chan is a gem-friendly, professional and responsive. Full service was completed in an hour. Alyssa Baril completed the service appointment that morning. She has always been fabulous and professional. She answered all my questions and did a complete overview of the service performed. Dan Bortolussi and Jeffrey Krasner should be very proud of their employees! Thank you all Carl Nelson More
by carln
November 01, 2016
Service I've been coming here for about a year and half for service on my Camry. I would recommend Chan Nguyen in the service department. He is very knowledge I've been coming here for about a year and half for service on my Camry. I would recommend Chan Nguyen in the service department. He is very knowledgeable and skillful at what he does and overall has a great personality. If you ever need help, Chan is the person to go to. More
by TomNguyen
Employees Worked With
Chan Nguyen
November 01, 2016
I was really amazed how fast my my car got done I called the Service Department and Chun picked up , I asked him about the recall that I had on my car and what they could do about it , he was very p I called the Service Department and Chun picked up , I asked him about the recall that I had on my car and what they could do about it , he was very professional on the phone and right away set me up an appointment the same day , got there about an hour latter and in about 1 hour everything was done , He also recommended my tires to be rotated and balanced , couldn't be happier , Chun got it done so quick ! Thx Chun u made my day, keep up the good work . More
by Gene , 2010 tacoma
Employees Worked With
Chan Nguyen
October 31, 2016
Fantastic service! I've been here several time for both sales and service and each time is fantastic! Kennedy is a top notch sales consultant and I bring all my family t I've been here several time for both sales and service and each time is fantastic! Kennedy is a top notch sales consultant and I bring all my family to as well and Chan in service is my go to for anything! I highly recommend them for anything you need! More
by Tony
October 31, 2016
Fantastic Service I recently brought in my RAV4 for service. I dealt with Chan Nguyen and he was extremely pleasant to deal with. He was very helpful and throrough in t I recently brought in my RAV4 for service. I dealt with Chan Nguyen and he was extremely pleasant to deal with. He was very helpful and throrough in the explanation of what was done to my vehicle. I most definitely will bring my vehicle and other vehicles in my family back to herb chambers for service. Jeff Krasner the service manager is also so nice whenever I go in for service. Herb chambers is definitely the place to bring your vehicle. More
by Amanda1009
October 30, 2016
Definitely coming back Went in to herb chambers for a service for my Toyota 4runner. And was greeted by chan nguyen. He was very polite, always had a smile and his customer Went in to herb chambers for a service for my Toyota 4runner. And was greeted by chan nguyen. He was very polite, always had a smile and his customer service was top notch. My experience here was 100 times better than other places I have been to in the past. More
by Itzdaniel520
Employees Worked With
Chan Nguyen
October 26, 2016
TLC with HUMOR! When I go in for service, Lori Ann, Chan, and the UK Elvis are always caring and prprofessional. I enjoy touching base with my sales rep. Anthony, who When I go in for service, Lori Ann, Chan, and the UK Elvis are always caring and prprofessional. I enjoy touching base with my sales rep. Anthony, who has a great sense of humor and always gives me a great recipe, t0he latest...Pop Overs. What a great dealership. Can't wait for the new build and café. I also received a referral check when I brought my son in to buy a car from Anthony. Thank you Herb! More
by Fifty and Fabulous
Employees Worked With
Emad, Chan Nguyen, Martin Dodd, Lauriann Tambone, Anthony Murgo
October 26, 2016
The best you can ever ask from Dhimitri Dhimitri sells with integrity, and he is always open and honest. I will only buy my cars from Dhmitri in the future. Love my Nissan Rogue Dhimitri sells with integrity, and he is always open and honest. I will only buy my cars from Dhmitri in the future. Love my Nissan Rogue More
by Elena Shyta
Employees Worked With
July 08, 2016
Treated like I was a moron I brought my Toyota 4Runner in for its last "free" service at 25,000 miles and while at the counter I asked Alyssa what the next service would cost. I brought my Toyota 4Runner in for its last "free" service at 25,000 miles and while at the counter I asked Alyssa what the next service would cost. She said $239 and the 35,000 mile service was even more!!! What? You've got to be kidding! She explained the filters were expensive. I mulled this over in the waiting room, looking up the cost of filters on my iPad. Within 45 minutes she was back with bad news: I needed an engine air filter, $37, and a cabin air filter, $60. I declined. The cabin air filter, Toyota brand, is $20 online but better ones are $11. Open your glove box, there is a plastic tray in the back, pull it out, remove the filter, put the new one in, replace the tray, put all the stuff back in the glove box, close it. I have a video of my four year old granddaughter doing this in one minute ten seconds! I gave her $5. The filter was $9.84. The engine air filter is under the hood. Four metal clips off, housing off, old out, new in, clips on, hood down. About a minute. Filter: $14.40. Herb Chambers Auburn insulted my intelligence by quoting me ridiculous prices. Anyone paying these should have their head examined. Kennedy Lidonde sold me the car, nice guy, but I won't take his calls nor emails. I will never return and never buy another Toyota because of this experience. They will never see this vehicle again. If I need warranty service I will go to another dealership. More
by Gilbert Ville
December 14, 2015
great service Alyssa and martin were great. My corolla was serviced quickly and they couldn't have been nicer or more helpful. I always buy my vehicles here and the Alyssa and martin were great. My corolla was serviced quickly and they couldn't have been nicer or more helpful. I always buy my vehicles here and the service is perfect More
by danog1972
Employees Worked With
Alyssa Baril, Martin Dodd
