Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,163 Reviews of Herb Chambers Toyota of Auburn - Service Center
1st service appointment First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave t First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave the car as long as I wAnted. So I was able to have a nice lunch and shopping spree with my daughter. More
Exceptional beyond words There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni More
Great experience Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use H Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use Herb Chambers again. More
Transaxle service on 2014 Avalon Hybrid I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future. More
drop in needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the t needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the time it would take. More
Amazing service thanks Amazing customer service was professional and before the time was promised thanks I was disappointed for no to have a car wash but the service was e Amazing customer service was professional and before the time was promised thanks I was disappointed for no to have a car wash but the service was extremely good More
Clean, upgraded waiting facilities, more timely service Excellent service, nicely upgraded facilities and comfortable seating. Reviewed my service but I didn’t feel pushed into adding any services. Service Excellent service, nicely upgraded facilities and comfortable seating. Reviewed my service but I didn’t feel pushed into adding any services. Service was completed in a timely manner. More
First service appointment on my leased Rav4. Everyone was friendly and the work was completed in a timely manner. Only small disappointment because of the dealership renovations they were unable Everyone was friendly and the work was completed in a timely manner. Only small disappointment because of the dealership renovations they were unable to wash and vacuum the vehicle, but I understand because of the circumstances this was not possible. More
Amazing people I was treated like a queen. Martin was such respectful guy. He solved my problem Like 1,2,3. The first dealership i went was not as helpful as I was treated like a queen. Martin was such respectful guy. He solved my problem Like 1,2,3. The first dealership i went was not as helpful as Herb chambers of Auburn.Thank you Martin Dodd . Your explanations were helpful. More
Service Dept service Alyssa with whom I dealt was more than just helpful She explained all matters very well, was extremely pleasant and when I came to pick up my vehicle Alyssa with whom I dealt was more than just helpful She explained all matters very well, was extremely pleasant and when I came to pick up my vehicle she was most considerate in seeing that my car was easy for me to access ( I have to use a cane). She is certainly an asset to your business More