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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,138 Reviews

1,138 Reviews of Herb Chambers Toyota of Auburn - Service Center

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March 29, 2017

Service Gabriella is awesome, she always makes sure things are done correctly with my car. I fell like I'm important and my needs come first. She is an asse More

by David McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Normandin
Mar 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, David, for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Gabriella. We value your business and hope to see you again soon! Best, Dan Bortolussi, General Manager

March 22, 2017

excellent service Extremely knowledgeable very polite .Did not make me feel like i was being sold services i did not need.Would recommend this dealership to family an More

by geech50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauriann Tambone
Mar 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing feedback from your recent visit to our dealership! We value your business and hope to have the opportunity to assist you again in the future. Kind Regards, Dan Bortolussi, General Manager

March 22, 2017

VERY pleasant - as ALWAYS ! We have been purchasing and having cars services at Herb Chambers of Auburn for longer than I can remember. You have many employees in service who ar More

by N. Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Baril
Mar 23, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Alyssa is such an asset to our team and I'm so glad you have had the opportunity to work with her. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Dan Bortolussi, General Manager

December 31, 2016

Great! Joshua Sanchez made my experience at Toyota of auburn a very pleasant one. No tricks, he was very straight forward and honest. I definitely recommend More

by Lsalcedo81293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sanchez
Jan 02, 2017 -

Herb Chambers Toyota of Auburn responded

Happy 2017 and thank you so much for your kind words! We are pleased to hear that Joshua was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Dan Bortolussi, General Manager

December 10, 2016

Great service by Tim Dalton Tim Dalton is the best. He goes above and beyond in providing great service and is true to his word. He picks up my Rav 4 at work whenever I need se More

by Patriotsfan53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Dec 12, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Dan Bortolussi, General Manager

December 01, 2016

Service performed at Herb Chambers I had an unexpected service visit at Herb Chambers (car broke down on the Mass Pike. Lauriann Tambone was my service advisor and did a fantastic job o More

by Avalon2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauriann Tambone
Dec 02, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to tell us about your experience. Hearing that Lauriann and our Service Team took such great care of you from start to finish is the kind of feedback we like to hear. Thank you again and if you're ever in the area again, don't hesitate to swing by. Best, Dan Bortolussi, General Manager

November 02, 2016

sales and service I purchased a new 2016 Toyota Corolla in May of 2016. On November 2 i brought the car in for 10,000 mile service. Chan Nguyen made the service appoin More

by carln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen, Alyssa Baril
Nov 03, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Carl, for sharing your story! We really appreciate your business, as well as, your feedback on working with Alyssa, Chan and Jeff. They are valuable members of our team. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

November 01, 2016

I was really amazed how fast my my car got done I called the Service Department and Chun picked up , I asked him about the recall that I had on my car and what they could do about it , he was very p More

by Gene , 2010 tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to give Chan such positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

November 01, 2016

Service I've been coming here for about a year and half for service on my Camry. I would recommend Chan Nguyen in the service department. He is very knowledge More

by TomNguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Nov 02, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Tom, so much for the wonderful review. Chan is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

October 31, 2016

Fantastic Service I recently brought in my RAV4 for service. I dealt with Chan Nguyen and he was extremely pleasant to deal with. He was very helpful and throrough in t More

by Amanda1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Amanda! I sincerely appreciate the time it took for you write this great review about Chan and Jeff. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Dan Bortolussi, General Manager

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