Herb Chambers Toyota of Auburn - Service Center

Excellent and Thorough Service My car and I received prompt and thorough help, and this was an excellent example of what I've come to expect from Herb Chambers Toyota. Both Martin a My car and I received prompt and thorough help, and this was an excellent example of what I've come to expect from Herb Chambers Toyota. Both Martin and Chen took very good care of us, so I want to thank them for all they have done to keep me on the road and jhappy at age 85! Thank you. Dr. Kathleen McGrory More

Routine Service My experience at this Dealership has been top notch since I began my Lease in 2015. Subsequently, I bought my vehicle at the end of the lease and con My experience at this Dealership has been top notch since I began my Lease in 2015. Subsequently, I bought my vehicle at the end of the lease and continue to have it serviced at this dealership as I am happy with the work done and the time it takes. I usually wait for my vehicle. More

Quick excellent service and a very cheerfull service represe Keep up the good work and a huge thank you to Chan who was very kind and helpful helped me with setting up my next appointment so I don’t forget Keep up the good work and a huge thank you to Chan who was very kind and helpful helped me with setting up my next appointment so I don’t forget More

Great but a little slower then usual This dealership is by far the best. This appointment seemed to take a lot longer then usual and it was just an oil change and a sticker. As always the This dealership is by far the best. This appointment seemed to take a lot longer then usual and it was just an oil change and a sticker. As always the staff was amazing and I really wasn’t that annoyed. Thank you for taking care of your customers. More

always friendly and informative always friendly and informative. I had 4 new tires balanced mounted and a front end alignment as well as an oil change. The tires were buy 3 get one always friendly and informative. I had 4 new tires balanced mounted and a front end alignment as well as an oil change. The tires were buy 3 get one free which made the price comparable to other tire stores. More

maintenance and sticker every one is always friendly and helpful everything is explained as to what has to be done and what was done. The wait time was 1 hour which is wha every one is always friendly and helpful everything is explained as to what has to be done and what was done. The wait time was 1 hour which is what he said. More

Great Chen was very honest with the details and explain to me everything that I need to know. I would recommend herb chamber to all my friends. Chen was very honest with the details and explain to me everything that I need to know. I would recommend herb chamber to all my friends. More

Friendly, honest, and timely service I was only bringing my Highlander in for routine service, but the staff was friendly, responsive, and courteous. I had brought my previous vehicle i I was only bringing my Highlander in for routine service, but the staff was friendly, responsive, and courteous. I had brought my previous vehicle in last summer for major service, and while Martin was willing to do all of the work identified in the inspection, he was honest with what would need to be done immediately, how much it would cost, and what the vehicle would be worth after. It didn’t make sense to put that money into the vehicle at that time, so I will bring my Toyota to Herb Chambers moving forward. More

Learning the extra bells * whistles of my vehicle Today, I visited the dealership to receive the extra training that I needed to understand the extra bells*whistles of my RAV4. In 2016 the RAV4's did Today, I visited the dealership to receive the extra training that I needed to understand the extra bells*whistles of my RAV4. In 2016 the RAV4's did not have the safety feature package as it does now. I knew that I needed to have extra training on this vehicle. Even though this is my 3 rd RAV4 things do change . So in the absence of my Sales Representative he told me he would put me in good hands to have the extra training to learn about my vehicle. All went well. Monish took care of everything from taking off the plates, removing my bags in the car, going over the features, taking the car over for inspection, I asked for a binder for my books I got it. Whatever I asked for over and over again it was repeated to me over an over. Some of the features on the Toyota's I do not understand the design sense of it but I guess I would need to speak to Toyota directly as mentioned by Monish. So all in all a good experience . I know that I could call a few more times and that would be okay with Monish, Issa, or Dhimitri with any extra " why questions" and Monish would let me know the next approach. Thank you Monish for your help today... More

Friendly staff and Quick Service Was able to.easily make a service appointment online. Came in for service and was greeted warmly by Chan and was told everything would take about an h Was able to.easily make a service appointment online. Came in for service and was greeted warmly by Chan and was told everything would take about an hour. I went into the new waiting area and found it very comfortable and warm. I could not stand listening to another customer talking out loud..really loud on his bluetooth to someone on the phone (dont know why people do that) so i left and visited my salesman Kennedy who has become a family friend. After a great conversation I returned to find the annoying guy gone and my car finished a little ahead of schedule. Chan went over everything done, asked if i had any questions and i left happy with my experience. More