Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Auburn
Auburn, MA
3,516 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,516 reviews
October 22, 2023
Everyone was super helpful and understanding of our situation. The treatment was great and they were very patience. situation. The treatment was great and they were very patience. More
by Angelica Martinez
October 21, 2023
The experience on buying a new vehicle at herb chambers was very positive, Cole was very helpful while not being pushy at all. The dealership wan clean and friendly, and I was happy to do business here. was very positive, Cole was very helpful while not being pushy at all. The dealership wan clean and friendly, and I was happy to do business here. More
by Mikel
Employees Worked With
October 20, 2023
Herb Chambers is unbelievable. The only good thing that they did for me was find my drivers side front window. They should have had it installed yesterday but I was told and I have The only good thing that they did for me was find my drivers side front window. They should have had it installed yesterday but I was told and I have in my paperwork from them that the clip on the regulator was broken and that I needed to spend an additional $200 in parts only to get the regulator. They of course did not have this in stock so I drove three hours south for literally no reason at all, only to get the window that needed to be replaced. Fast forward 24 hours later now I’m down in Merrimack NH - which is about an hour drive south from my house - and I’m getting everything fixed cause I had the regulator ordered last night and picked it up this morning, took additional time off from work, etc. only to find that the regulator was perfectly fine. the original regulator was fine and I did not need to spend the additional money, additional money in gas , and additional time off of work. I will never recommend Herb Chambers of Auburn MA dealership to anybody and I will be contacting the manager for a refund of at a minimum the labor that I was charged for them to lie straight to my face. Trying to sympathize with me, etc. a bunch of fake phonies. More
by Kate Marcotte
Employees Worked With
Jennifer Anders and no idea who the service tech was
October 20, 2023
Very professional and courteous service a Toyota team including Alex went out of their way to make sure the customer are happy had a great deal. Great time thanks guys. including Alex went out of their way to make sure the customer are happy had a great deal. Great time thanks guys. More
by bryansimpson1953
Employees Worked With
Other Employees :
Stephane Jovin, Timothy Nguyen, Vinh Pham
October 18, 2023
Derek B was extremely helpful and amazing to work with. Kevin the service manager turned us on to Derek B and we are so happy he did. Kevin the service manager turned us on to Derek B and we are so happy he did. More
by Bk2denise
October 18, 2023
Kennedy was great with assisting me buying my corolla. I have always used Toyota of Auburn. Also, Andy, Timmy, Dylan, and Dan B. We're intergalactic in me deciding to buy my now 4th consecutive vehicle. T I have always used Toyota of Auburn. Also, Andy, Timmy, Dylan, and Dan B. We're intergalactic in me deciding to buy my now 4th consecutive vehicle. Thanks guys for being the best dealership around! More
by danog1972
Employees Worked With
October 16, 2023
We just purchased a 2024 Grand Highlander. The process was seamless. Our salesman , Mike was extremely knowledgeable and very easy to work with. You’ll be in good hands at Auburn Toyota!! The process was seamless. Our salesman , Mike was extremely knowledgeable and very easy to work with. You’ll be in good hands at Auburn Toyota!! More
by lussiersally
Employees Worked With
October 16, 2023
Alexis was amazing to work with, from start to finish she answered ever question and went above and beyond! Highly recommend her for all your auto sales/purchasing needs. Thanks again ! answered ever question and went above and beyond! Highly recommend her for all your auto sales/purchasing needs. Thanks again ! More
by Chris
Employees Worked With
Alexis Cardile
