Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Everyone at the dealership was SO helpful and nice. Marque Hoenig helped us, and we would recommend him to anyone and everyone. He was incredible to work with, very attentive, and extremely helpful. Marque Hoenig helped us, and we would recommend him to anyone and everyone. He was incredible to work with, very attentive, and extremely helpful. We'll definitely be back to the dealership in the future! More
I would and have reccomended this dealership to many many people, because of the great service I received! My husband and I went to many dealerships with one thing in mind the car we wanted and a price that people, because of the great service I received! My husband and I went to many dealerships with one thing in mind the car we wanted and a price that was in our pirce range and we received both at Herb Chambers. From the sales people to finace the employees were friendly and very helpful! Thank you Herb Chambers for a great car buying experience More
I found a car online and called the dealership to see if it was still available and as my luck would have it it was, so I made an appointment to go and test drive and love the car!! From the salesperson who it was still available and as my luck would have it it was, so I made an appointment to go and test drive and love the car!! From the salesperson who helped me to all of the other people who helped me my experience was great!! I would highly recommend buying a car from this dealer and plan on doing all of my vehicl bussiness with them!! More
Al had no product knowledge of the Scion I bought. Al Al had no product knowledge of the Scion I bought. Al wasted 40 minutes trying to log onto his computer. Al refused to give me a business card, or e Al had no product knowledge of the Scion I bought. Al wasted 40 minutes trying to log onto his computer. Al refused to give me a business card, or email address. Alex said he would fax me documents, and never did, after several follow ups. It took 6 weeks to confirm a cash-4-clunker deal. Rebeca promised to deliver a car, and to confirm just before the delivery time. She did not take nor return calls for 2 hours, and then the car was not going to be ready until next week, wasted my whole morning. Chuck lied to me on the phone, saying it was not legal to use a dealer plate on the car. They had the car I wanted, and I bought it in spite of all the horrible service. More
I would just like to say that Ive read some negative comments pertaining to this service department in the past. Recently I went there for repairs needed on my Corolla which had a check engine light on. comments pertaining to this service department in the past. Recently I went there for repairs needed on my Corolla which had a check engine light on. Every single person that I came in contact with in this department could not do enough to make sure my car got diagnosed in a timely manner and repaired the same day! They do recommend service that my vehicle is due for which sometimes is higher in price in comparison to some backyard garage, however the sayin is "you get what you pay for" I always thought dealers were over-priced until the service team here explained very thorough the "difference" between factory parts and aftermarket. Im not very car savy and it was extremely helpful and appreciated that they were able to demonstrate the difference with visuals. They stand behind their repairs and justify with the up most knowledge the benefits and value of maintaining my toyota. Thank you Herb Chambers for being such a trustworthy shop! You have gained a customer and Jiffy Lube just lost one! More
My husband and I just bought a elantra from Herb Chambers and were very happy with the service we received during the buying process.We did the cash for clunkers promotion and were surprized how quickly we w and were very happy with the service we received during the buying process.We did the cash for clunkers promotion and were surprized how quickly we were able to get the car. The salesmen as well as the men who cleaned up the car were very nice. Our car looked great when we took it home! I would definatly recommend this dealer to anyone looking to purchase a new car. More
Dealer and salesman went above and beyond. This is my 4th car purchased from Herb Chambers Toyota in Auburn and will not be my last. Cannot recommend them highly enough. I had gone in for the cash for 4th car purchased from Herb Chambers Toyota in Auburn and will not be my last. Cannot recommend them highly enough. I had gone in for the cash for clunkers to trade my 1996 Nissan Pickup and had no problems whatsoever. They are very professional, and their prices are always a few thousand less than my closest Toyota dealer. More
Wayne was awesome! He was very thorough and knowledgable when explaining our sales agreement to us. He made us feel very comfortable. I am pleased to tell you that Wayne delivered exceptional customer ser when explaining our sales agreement to us. He made us feel very comfortable. I am pleased to tell you that Wayne delivered exceptional customer service and support. We will definately recommend our friends, family, and coworkers to Wayne. Thanks! More
I recently bought my 3rd New Toyota Corolla from this dealership... I have always gotten a great deal and the service department is terrific. Steve was always very helpful and still checks periodically dealership... I have always gotten a great deal and the service department is terrific. Steve was always very helpful and still checks periodically to see if I am satified with my new car of 3 months. More
My wife and I have been doing business at Herb Chamber Toyota Auburn Ma for the last 20 years, both in service and sales new and used. We have had good experiences 99.9% of the time. Our purchases have be Toyota Auburn Ma for the last 20 years, both in service and sales new and used. We have had good experiences 99.9% of the time. Our purchases have been with multiple sales persons, but out latest dealings have only been with Tim Dalton (since 2003). He has treated us with the upmost respect like one of his family or friends,and has sold us only what we actually wanted to buy and worked with our budget. I have recommended him to friends and family and would not settle for anyone else. He has also shown his loalty to his customers and not lead them in any unfortunate circumstances. We are sincere Toyota fans because of it's dependabilty and workmanship. More