Herb Chambers Toyota of Auburn

Mr. Bryan Lavigne is the best sales representative I've ever dealt with. He's honest, genuine and very willing to work with you on anything. His patience, professionalism and courtesy are second to none. ever dealt with. He's honest, genuine and very willing to work with you on anything. His patience, professionalism and courtesy are second to none. I'm not a new buyer and I've had many dealings with other sales reps. Bryan is the best one I've ever worked with. The "no pressure" demeanor gives you the feeling you are in control. That put me at ease and the deal he came up with was just what I was looking for. He made sure every detail was perfect right down to having the truck detailed, full of gas and ready when promised. Every aspect of this deal was just what I wanted. I could not have scripted it any better.Talk about taking care of the customer! From this point on,I go to Bryan Lavigne,at Herb Cahmbers Toyota in Auburn for any vehicle in my future. He/they meant that much. Also, please know that he has my ringing endorsement whenever I get the opportunity to tell others looking for a new vehicle. More

Joshua was extremly helpful and went out of his way to make us feel confident in the Venza that we were buying. The manager of herb chambers was also very helpful and very nice to us. On the day that I pi make us feel confident in the Venza that we were buying. The manager of herb chambers was also very helpful and very nice to us. On the day that I picked up the vehicle Josh spent two hours with me explaining everything about the car. I have never had a car dealer spend so much time with me and making me feel so confident with my purchase. I think that Josh is an excellent salesperson and would definately refer friends and family to go see him for a new vehicle. More

I purchased a new 2009 Toyota XLE in June 2009. I requested certain features like a certain color, Leather seats, automatic car starter, etc.. They went out of their way to accomidate me and have th requested certain features like a certain color, Leather seats, automatic car starter, etc.. They went out of their way to accomidate me and have the vehicle ready when promised. Come time for it's six month check-up, They were very accomidating and my motor vehicle was ready when promised and cleaned. I would and have recommended many of my friends to purchase their vehicles from Herb Chambers Toyota of Auburn. More

We own two cars both Toyota's a Camry and a Avalon which We own two cars both Toyota's a Camry and a Avalon which we purchased there. Have all service done there. Very simple there work is very good, they a We own two cars both Toyota's a Camry and a Avalon which we purchased there. Have all service done there. Very simple there work is very good, they are knowledable, frienLodly and assist you in a professional manner. They will always be are dealership. Louis More

Mark Hoenig is the best salesman I have ever dealt with! I recommend everyone to him and I have had several friends and family members buy cars from him! Rich Shine and Tiffany Schimmelmann were great I recommend everyone to him and I have had several friends and family members buy cars from him! Rich Shine and Tiffany Schimmelmann were great when I went to go get my sticker. They had me in and out in no time! Mark was also very helpful meeting me in service and making sure everything went well! Thank you Thank you Thank you!!! Keep hiring great people like that and I will always come back! More

I received outstanding customer service when I went in to purchase my new car. The salesmen were very friendly and extremely helpful. I looked at several different vehicles and got a detailed, accurate & i purchase my new car. The salesmen were very friendly and extremely helpful. I looked at several different vehicles and got a detailed, accurate & informational test drive of each one. There was no presure to buy. I felt like this experience could not have been better. More

I give this dealarship the highest rating you could give. From the time you enter the door until the time you leave you are treated courteousely. Jimmy Eldean went above and beyond what any saleman would d From the time you enter the door until the time you leave you are treated courteousely. Jimmy Eldean went above and beyond what any saleman would do. I could write a whole book about this man. He treated me like he would treat his own family. From the time I arrived until the time i left Jimmy Eldean kept me informed of everything going on. This was my second lease from Herb Chamber Toyota in Auburn. I met the Italian guy second in line to the real Herb. He was so nice to me. He even gave me two movie tikcet. I told him Jimmy Eldean was a real keeper and was so good to me. I will definitley recommend this dealership to friends and family. And Toyotas last forever. This is my third one and I will only buy Toyotas in the future. I am going to tell my Aunt to go there too. Her car was just totalled I think That JIMMY Eldean should get a big award!!!!!!!!!! And the fincance manager Daniel Mullen was really great too. i even Met Daniel Bortolussi. He gave me two free movie ticket. More

I had the recent privilege of purchasing a 2008 Used Toyota Highlander from Herb Chambers Toyota of Auburn. Josh Smith was our sales person and was one of the most honest salesmen I have ever had the o Toyota Highlander from Herb Chambers Toyota of Auburn. Josh Smith was our sales person and was one of the most honest salesmen I have ever had the opportunity to work with (At any dealership). Josh went out of his way to negotiate a deal that was fair and I was very pleased with the experience. It's should come as no surprise to people reading this review that when you buy a used car from a Herb Chambers dealership you pay a little more then you would from other dealerships. That said, I honestly think the higher price is warranted through their phenomenal customer care and programs (Such as the 3 day money back guarantee). If you're looking for a quality car from Herb Chambers Toyota in Auburn, you should contact Josh Smith and see if he can't help you to get a good deal as well!! More

I buy vehicles and maintain a company fleet. I stumbled upon Herb Chambers Toyota and have since purchased all our fleet and other vehicles from them. I also have brought all our vehciles there for both wa upon Herb Chambers Toyota and have since purchased all our fleet and other vehicles from them. I also have brought all our vehciles there for both warranty and non-warranty service. The Service Dept. is professional, courteous, knowledgeable and have always provided excellent service. They have accommodated us in every way. We've never had to wait for an appointment and when our agreed pick-up date was not possible they have provided loaner vehicles free of charge. The salesman Marque has always given us the right price the first time. I Dont feel that I have to second guess his quotes and this saves me time. They provide what they agree to always. In the auto business things happen its the nature of the business but even when things haven't gone the way they were planned the staff at HC Auburn has made the necessary adjustments to service us. The support staff to the the service dept is always welcoming and friendly and have knowledge beyond simply taking appointments. They take their time to explain situations and lay out options that are available. They dont push you to chose the most expensive repair but rather take their time to explain what each option will do. I feel as if I'm getting more than what I pay for each time we bring a vehicle there. I dont worry that the job wont be done correctly. I have the confidence that when I drop it off for a specific issue that issue will be corrected and I dont get the usual dealer "while we were under there we found all these other problems". The Service advisors know what they are talking about, the techs do their jobs right the first time, and the salesmen are honest and provide quality. More

Everyone at the dealership was SO helpful and nice. Marque Hoenig helped us, and we would recommend him to anyone and everyone. He was incredible to work with, very attentive, and extremely helpful. Marque Hoenig helped us, and we would recommend him to anyone and everyone. He was incredible to work with, very attentive, and extremely helpful. We'll definitely be back to the dealership in the future! More