Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
Joe was WONDERFUL. He answered all my questions, addressed all my concerns and I really feel that he was honest at all times. He did not get frusterated when I called multiple times with more! He addressed all my concerns and I really feel that he was honest at all times. He did not get frusterated when I called multiple times with more! He has followed up with me several times to see if I have questions about my new veichles controls, as well as just to see if I am happy with my purchase. I got a phone call from Herb Chambers to set up my appointment to get my accelerator fixed when my veichle still had only 400 miles on it, with which I was impressed. When I brought the car in for the service, I was treated very well, the technicians worked very quickly and my car was washed and vacuumed. I am EXTREMELY pleased with Herb Chambers Toyota. I have already recomended Joe Blake and this dealership to friends and family. More
Excellent service and prompt preparation of purchased vehicle. Good attention to detail in final product of car. The salesman was very knowledgeable about the Prius, which, after reading the manual, is n vehicle. Good attention to detail in final product of car. The salesman was very knowledgeable about the Prius, which, after reading the manual, is not an easy task. I would give the Prius an excellent rating overall. More
These people that helped me were amazing. They were kind and courteous and a huge help. I was very pleased with the service they gave me and very happy with my new car. They are great employees and deserve and courteous and a huge help. I was very pleased with the service they gave me and very happy with my new car. They are great employees and deserve recognition for their great service and hard work. More
My experience with this dealership was above and beyond any dealership that I have ever purchased a new vehicle from; and I have purchased a lot of them. Alex the Sales Manager went out of his way to find any dealership that I have ever purchased a new vehicle from; and I have purchased a lot of them. Alex the Sales Manager went out of his way to find me the vehicle that I desired and then negotiated with me until we agree on a fair price for the dealership and myself. Edgar was knowledgeable and was prompt with his service. Jimmy Eldean went out of his way to explain the navigation system and told us if we have any questions at all to just call him any time. I in fact called him that same afternoon because of a seatbelt position that didn't feel right. He gave me instructions over the phone and lo and behold he hit the nail on the head. The seat belt was adjusted as per his instructions and it now is very comfortable. We will recommend Herb Chambers to all of our friends and relatives. More
Outstanding Service. Joe and the others gave me the experience I was looking for, not the one that most corporations force down your throat. They read me well and listened to my concers, objections, an experience I was looking for, not the one that most corporations force down your throat. They read me well and listened to my concers, objections, and desires. I know often in a corporate sales environment, it can be difficult to entrust peolpe to make the right decisions when it comes to service. I appreciate the fact that the managment team at Herb Chambers trusts their people to do right by the customers. I have shopped other Herb Chambers dealers before. Though I didn't buy at the time, it was not because of the employee's at those dealerships, and ultimatly it is why I went to a Herb Chambers for my purchase this time. Joe was careful enough to be direct and casual without being pushy. I wish you could teach other dealerships to be the same. Often when buying a car, it is a grinding experience. Not so with this dealer. They stayed late (1 hour 30 min after the dealership was closed) and got the deal done, on my time. I have already told others to shop Herb not just for Toyota, but for any other cars, as I know this dealer carries many other models in many other locations. More
My dealings with salesman Joe Blake were outstanding. He has always been extremely courteous and professional, willing to go the extra mile for customer satisfaction. His follow-ups after the sale were some has always been extremely courteous and professional, willing to go the extra mile for customer satisfaction. His follow-ups after the sale were something I have never before experienced from a car dealership. This experience has convinced me to stay with Herb Chambers Toyota for any future dealings. I would highly recommend Herb Chambers and Joe Blake to all of my family & friends. More
The sales team goes out of their way to make you feel comfortable and relaxed while car shopping. Jimmy had helped my father purchase a car and we were more than willing to work with him again. I would r comfortable and relaxed while car shopping. Jimmy had helped my father purchase a car and we were more than willing to work with him again. I would recommend Jimmy and Herb Chambers to anyone looking to buy. More
I have purchased several Toyota trucks from this dealership over the years, and have always been treated well. This time, Alex Perez did a great job of finding me the truck I wanted at the right pri dealership over the years, and have always been treated well. This time, Alex Perez did a great job of finding me the truck I wanted at the right price. He and the sales manager (whose name I don't remember) were able to work out a solid trade-in price for my old truck, and the business manager aggressively searched out the best interest rate for me. All in all, it couldn't have worked out much better. More
I can not emphasize enough how helpful all the employees were to my wife Ginny and me yesterday. They were very curtious when we arrived and extremely well organized. They even gave us us ride to Papa G were to my wife Ginny and me yesterday. They were very curtious when we arrived and extremely well organized. They even gave us us ride to Papa Ginos so we could get some lunch. Edgar was especially helpful with setting up an automatic monthly payment palan with toyota Financial. I will definetly tell all my business associates and friends how efficient they were with changing the accelerator and checking the brakes. I have to say my Toyota is running very well and will definely consider another leased Toyota in the near future. Once agin your custome rservice is second to none! Ralph Oriola Danielson, CT 860-377-9682 More
great expireince would recommend fast deal.finance manager alex worked very hard to get the best deal posssible. steve wilbur was very knowledgable, and friendly and was able to listen to our needs an manager alex worked very hard to get the best deal posssible. steve wilbur was very knowledgable, and friendly and was able to listen to our needs and get us what we wanted with out being pushy. alex the sales manager was also great and i have dealt with him on several occassions. we have so far purchased 3 vehicles from herb and have been satisfied. More